Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $26.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
long term disability
short term disability
Paid Time Off
Holiday pay
401k retirement plan with company match
Job Description
The hiring establishment is a vibrant market located in the heart of Grand Rapids, renowned for its dynamic food community and collaborative team culture. This market is more than just a marketplace; it serves as a hub for local vendors, artisans, and community events that celebrate culinary excellence and foster meaningful connections among people. The organization thrives on a fun-loving and hard-working team who are passionate about delivering exceptional experiences to their clients and visitors. Known for its commitment to quality and community engagement, the market provides an environment where innovation, creativity, and dedication drive the success of every event... Show More
Job Requirements
- ability to work in a fast paced office environment requiring frequent collaboration across departments
- driven, high-energy, self-starter
- prefers working in a fast-paced and high-growth environment
- understanding of planning, logistics and execution of an event
- strong customer service skills
- actively listens
- clearly and effectively conveys information
- able to work effectively within a team while maintaining a positive, constructive attitude when issues arise
- ability to remain calm under pressure and troubleshoot with quick decisions
- adapts to shifts in priorities and urgencies
- ability to build rapport with clients
- learns and adapts quickly to a changing environment, including different client personalities and needs
- excellent communication, sales, and negotiation skills
- team members will perform frequent computer-related activities and must have the ability to sit and stand for extended periods of time
- team members must occasionally lift and/or move up to 30 pounds
- while performing the duties of this job, team members are regularly required to stand, walk, use hands, and bend to precisely manipulate tools and equipment
- ability to climb ladders
- ability to stand and walk for prolonged periods of time
- ability to tolerate exposure to extreme hot and cold outdoor temperatures
- must have sufficient mobility with or without assistive devices to access all outdoor and indoor areas of the market
- ability to work a variable schedule based on event schedule
- ability to work weekend and evening/night hours (as late as 1:30a)
Job Qualifications
- associate degree in business, hospitality or related field is required, bachelor degree preferred
- 2+ years experience in events, sales, or hospitality driven field
Job Duties
- actively sell and promote event spaces for private events such as corporate and social events
- conduct site visits and tours for prospective clients to showcase event spaces and discuss event requirements
- coordinate logistics pre, post, and during event
- develop and maintain strong relationships with clients, vendors, and community partners to generate repeat business and referrals
- client communications, both written and verbal, leading up to and during events
- responsible for upholding policies and procedures in the facility during events
- assistance and onsite coordination of Market hosted events on an as-needed basis
- event calendar management
- establish and manage the client base to ensure that sales expectations are met or exceeded
- assist in execution of approved strategies and promotions to increase event rental sales
- source new contacts, leads, and sales through client referrals, cold calling, and site visits
- oversee client related correspondence and conduct follow ups in a timely manner
- establish and maintain positive customer relationships with key clients in order to produce additional business
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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