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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $39,100.00 - $51,200.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid training
Job Description
Urban Air is a leading family entertainment center brand that combines adventure and physical activity with community-centered fun. Known for its vibrant trampoline parks and interactive attractions, Urban Air offers a safe, dynamic environment where guests of all ages can enjoy unique experiences. This company values innovation, customer experience, and community engagement, making it a preferred destination for families, schools, and local organizations seeking memorable outings. Urban Air emphasizes a collaborative culture where team members are encouraged to contribute creatively and work together to enhance guest satisfaction and business growth.
The Sales & Marketing Coordinator position at... Show More
The Sales & Marketing Coordinator position at... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work evenings and weekends
- Reliable transportation
- Basic computer skills
- Strong communication skills
- Organized and detail-oriented
- Ability to manage multiple projects
- Comfortable with community outreach and relationship building
Job Qualifications
- High school diploma or equivalent required
- Bachelor’s degree in Marketing, Communications, or related field preferred
- 1+ years of marketing, social media, sales, events, or customer service experience preferred
- Strong communication skills including phone, email, and in-person interactions
- Comfortable speaking to groups and building relationships in the community
- Organized, detail-oriented, and able to manage multiple projects at once
- Ability to work evenings and weekends as needed for events and peak business times
- Basic computer skills including Google Drive and Microsoft Office
- Experience with Canva is a plus
- Reliable transportation for local outreach and community events
- Creativity and strong attention to detail
- Self-starter with a positive attitude and strong follow-through
- Strong interpersonal skills and team mindset
- Comfortable working in a high-energy, guest-facing environment
- Ability to measure results and suggest improvements
Job Duties
- Proactively visit and build relationships with potential clients at their locations including schools, daycares, churches, community organizations, kids gyms, youth sports leagues, corporate offices, and local businesses
- Identify and develop new opportunities for field trips, group events, fundraisers, team parties, and corporate events
- Represent the park in the community to generate new business and partnership opportunities
- Track, manage, and follow up on all new leads from initial contact through closing
- Maintain accurate records of outreach activity, pipeline status, and conversion results
- Respond promptly to inquiries and ensure consistent follow-up to maximize bookings
- Meet or exceed assigned sales targets for group events and partnerships
- Coordinate new group events with the park’s internal operations team to ensure smooth execution
- Communicate client expectations, event details, and special requests to appropriate departments
- Provide day-to-day follow-up with clients and internal teams to ensure a positive experience and repeat business
- Assist in planning and executing monthly marketing campaigns to grow admissions, memberships, and events bookings
- Coordinate in-park promotions, seasonal events, and limited-time offers
- Support the creation and coordinate distribution of flyers, posters, and local advertising materials
- Track and report results of promotions and marketing initiatives
- Build relationships with schools, daycares, camps, youth sports teams, churches, and community groups
- Help drive field trip, fundraiser, and group sales through outbound outreach and follow-ups
- Sign up for community events, school nights, and networking opportunities to represent the Urban Air brand and coordinate attendance with park’s leadership team
- Establish and support partnership opportunities with local businesses and organizations
- Manage social media scheduling, posting, and engagement on platforms such as Instagram, Facebook, and TikTok
- Create and organize content including photos and videos showcasing park experiences, events, and guest celebrations
- Support content creation for birthday parties, attractions, and special promotions
- Monitor comments and messages, reply promptly, and escalate guest concerns to leadership as needed
- Help manage email campaigns and customer communication
- Assist in updating website and event listings ensuring promotions are accurate
- Support online reputation efforts by encouraging reviews and responding to feedback
- Maintain marketing calendars, outreach lists, and event schedules
- Support group event coordination including school groups, corporate events, team parties, and fundraisers
- Work closely with the operations team to ensure promotions are executed properly in the park
- Complete other duties as assigned to support business growth
- Undertake self-paced training to learn Urban Air Tools and Systems needed for marketing activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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