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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $70,304.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
wellness programs
Job Description
Avalon Hotel & Bungalows Palm Springs is a historic and luxurious desert oasis nestled in the heart of Palm Springs, California. This enchanting destination offers guests a unique blend of old-world charm and modern amenities, surrounded by the scenic San Jacinto Mountains. With 70 Spanish-style lodgings, including intimate romantic studios and 13 private villas, the property features three cabana-lined pools, the celebrated Chi Chi Restaurant, and the rejuvenating Estrella Spa. Known as a Hollywood playground since the 1930s, Avalon continues to attract discerning travelers seeking a sophisticated yet relaxed retreat.
In addition to the Avalon Hotel, the Ingles... Show More
In addition to the Avalon Hotel, the Ingles... Show More
Job Requirements
- Bachelor's degree preferred
- previous experience in sales or customer service role
- strong organizational skills
- excellent communication skills
- proficiency in Microsoft Office and CRM software
- ability to work independently and as part of a team
- attention to detail
- problem-solving skills
- willingness to work occasional evenings or weekends
- ability to handle multiple tasks and deadlines
- physical ability for light activity
- professional appearance and strong interpersonal skills
Job Qualifications
- Bachelor's degree preferred
- previous experience in sales or customer service in hospitality or event coordination
- strong organizational skills
- excellent written and verbal communication skills
- proficiency in Microsoft Office and familiarity with CRM software
- ability to work independently and in teams
- attention to detail
- strong problem-solving mindset
- passion for hospitality and customer service
- knowledge of hospitality industry trends preferred
- experience with event planning preferred
- prior experience in Palm Springs market or luxury properties preferred
- detail-oriented and proactive attitude
Job Duties
- Assist the sales and events team with lead generation and maintaining customer databases
- act as primary point of contact for clients, addressing inquiries and securing bookings
- prepare proposals, presentations, and contracts
- coordinate with hotel departments to ensure client needs are met
- prepare and distribute sales reports to track key performance indicators
- conduct site inspections with clients
- assist with creation and distribution of promotional materials
- provide expert advice on event setup and services
- prepare detailed group resumes and ensure logistics coordination
- oversee event operations and manage vendor relationships
- supervise event setup and breakdown
- identify opportunities for revenue maximization
- track and report event revenues
- participate in sales performance meetings
- verify billing and manage group room blocks
- maintain event files and documentation
- lead post-event feedback sessions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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