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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Insurance enrollment
Paid Time Off
Holiday pay
401(k) enrollment
hotel discounts
Travel Discounts
Professional Development
Job Description
First Hospitality is a dynamic hotel development, investment, and management company headquartered in Chicago, established in 1985. With decades of experience in the hospitality industry, First Hospitality has built a strong reputation for forward-thinking strategies and a commitment to excellence. The company’s strategic vision centers around creating value for all stakeholders through innovation and a willingness to embrace new approaches. First Hospitality manages a diverse portfolio of properties and fosters an inclusive work environment where collaboration, flexibility, and fairness are paramount. The organization values the unique differences of its workforce, ensuring that all employees feel respected and valued, which in... Show More
Job Requirements
- high school diploma or equivalent
- demonstrate excellent interpersonal and customer service skills
- must be able to effectively communicate with a variety of personality types and situations
- demonstrate excellent time management skills with proven ability to meet deadlines
- effectively use Microsoft Office 365 suite at an intermediate skill level
- maintain high degree of organization and accuracy
- able to sit at a desk/computer for hours at a time
Job Qualifications
- high school diploma or equivalent
- excellent interpersonal and customer service skills
- ability to effectively communicate with a variety of personality types and situations
- excellent time management skills with proven ability to meet deadlines
- intermediate proficiency in Microsoft Office 365 suite
- high degree of organization and accuracy
Job Duties
- assist the sales team in preparing proposals, contracts, BEO's, and assign electronic leads as directed
- enter group bookings and event space in the property's Sales & Catering system
- create master SRP's for rates codes, groups and miscellaneous tasks
- create, update, and maintain sales & catering files
- distribute mail, order, and maintain an inventory of office supplies
- maintain adequate phone coverage as defined by the Director of Sales & Marketing
- produce accurate and timely reports that meet the needs of the Director of Sales & Marketing, sales team, and senior management
- conduct walk-in or scheduled tours for social blocks and corporate/group potential clients as needed
- assist in developing and producing promotional flyers and marketing material
- maintain all digital assets
- assist in the development and production of the hotel's employee newsletter
- produce sales & catering material such as name badges, tent cards, menus and menu cards
- assist in managing BEO book and daily change log
- inspect show rooms and ready meeting space for site tours and client meetings
- assist the sales & banquet department in setting meeting rooms and respond to guest needs as necessary
- update all property signage and electronic messaging
- maintain a professional and creative attitude while dealing with internal and external customers
- perform special projects as assigned by the Director of Sales & Marketing
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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