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Sales & Event Coordinator\ Front Desk Lead (Milwaukee North)
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.75 - $27.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
Employee Discounts
team events
Retirement Plan
Job Description
The hiring establishment is a hospitality-focused business specializing in delivering exceptional guest services and coordinating sales and events within a dynamic hotel environment. This company is committed to creating memorable experiences for its clientele by combining top-tier customer service with efficient sales and event management strategies. As a recognized player in the hospitality industry, it fosters a vibrant team culture dedicated to operational excellence and client satisfaction. The role offered is the Sales & Event Coordinator / Front Desk Lead position, a pivotal role bridging the sales team’s objectives and front desk operational necessities to ensure seamless events and superior... Show More
Job Requirements
- Must be a United States citizen or possess a valid work permit
- Must be able to read, write, and speak English
- Must have exceptional communication skills
- Must be able to accurately follow instructions, both verbally and written
- Must have basic computer skills including Microsoft Office
- Must be detailed orientated and work well under pressure
- Must be able to work in a fast paced environment
- Organizational skills including time management, prioritizing, detail oriented
- Must be professional in appearance and demeanor
- Ability to work a flexible schedule that may include evenings, weekends and holidays
- Must have the ability to deal effectively and interact well with employees
- Must have the ability to resolve problems, conflicts in a diplomatic and tactful manner
Job Qualifications
- High school diploma or equivalent
- Previous hospitality sales or service experience
- Basic knowledge of Microsoft Office and Excel
- Basic math skills
- Ability to work well independently and collaboratively
- Willingness and ability to promote a positive team member culture and core values
- Must speak fluent English
Job Duties
- Maintain complete knowledge of and comply with all departmental policies, service procedures, standards
- Maintain positive guest relations at all times and assist with sales team's day to day activities
- Process proposals, contracts, banquet event orders and other paperwork for groups and events
- Serve as sales and service points of contact for group and event clients and communicate needs to the rest of the hotel team
- Provide service to group and meeting contacts, arranging details for groups and meetings, weddings, and social events by communicating information to staff and clients, overseeing functions
- Prepare and distribute all regret and thank you letters, amenity requests, and group resumes and banquet event order packets in a timely matter
- Attend weekly in-house meetings to discuss upcoming groups and their requirements
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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