Sales & Event Coordinator\ Front Desk Lead (Milwaukee North)
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $25.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule
Professional Development
Job Description
Four Points by Sheraton Milwaukee North Shore is a well-established hotel located in Milwaukee, WI, renowned for offering a blend of comfortable lodging and excellent hospitality services. This hotel operates under the Marriott International brand, which is known worldwide for its commitment to quality guest experiences, professional service, and premium accommodations. Situated in a strategic location, the hotel serves business travelers, tourists, and event hosts by providing an inviting atmosphere alongside state-of-the-art meeting and event facilities. The Four Points brand focuses on creating vibrant environments where guests feel welcomed through personalized service, modern amenities, and attentive staff. The hotel strives... Show More
Job Requirements
- Must be a United States citizen or possess a valid work permit
- Must be able to read, write, and speak English
- Must have exceptional communication skills
- Must be able to accurately follow instructions, both verbally and written
- Must have basic computer skills including Microsoft Office
- Must be detailed orientated and work well under pressure
- Must be able to work in a fast paced environment
- Organizational skills including time management, prioritizing, detail oriented
- Must be professional in appearance and demeanor
- Ability to work a flexible schedule that may include evenings, weekends and holidays
- Must have the ability to deal effectively and interact well with employees
- Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Job Qualifications
- High school diploma or equivalent
- Previous hospitality sales or service experience
- Basic knowledge of Microsoft Office and Excel
- Basic math skills
- Ability to work well independently and collaboratively
- Willingness and ability to promote a positive team member culture and core values
- Must speak fluent English
Job Duties
- Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
- Maintain positive guest relations at all times and assist with sales team's day to day activities
- Process proposals, contracts, banquet event orders and other paperwork for groups and events
- Serve as sales and service points of contact for group and event clients and communicate needs to the rest of the hotel team
- Provide service to group and meeting contacts, arranging details for groups and meetings, weddings, and social events by communicating information to staff and clients, overseeing functions
- Prepare and distribute all Regret and Thank You letters, Amenity Requests, and Group Resumes and Banquet Event order packets in a timely matter
- Attend weekly in-house meetings to discuss upcoming groups and their requirements
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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