Bravo Hospitality Group

Sales & Event Coordinator\ Front Desk Lead (Milwaukee North)

Milwaukee, WI, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $25.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Professional Development

Job Description

Four Points by Sheraton Milwaukee North Shore is a prominent hotel located in Milwaukee, Wisconsin, known for offering exceptional hospitality services to both leisure and business travelers. Affiliated with the renowned Sheraton brand, the hotel combines modern comforts with a warm, welcoming atmosphere, making it a preferred choice for guests seeking quality accommodations and excellent customer service. Nestled in a convenient location with easy access to local attractions and business centers, Four Points by Sheraton Milwaukee North Shore prides itself on delivering memorable guest experiences through attentive service and well-maintained facilities. The hotel features various amenities including meeting spaces, dining... Show More

Job Requirements

  • Must be a United States citizen or possess a valid work permit
  • Must be able to read, write, and speak English
  • Must have exceptional communication skills
  • Must be able to accurately follow instructions, both verbally and written
  • Must have basic computer skills including Microsoft Office
  • Must be detailed orientated and work well under pressure
  • Must be able to work in a fast paced environment
  • Organizational skills including time management, prioritizing, detail oriented
  • Must be professional in appearance and demeanor
  • Ability to work a flexible schedule that may include evenings, weekends and holidays
  • Must have the ability to deal effectively and interact well with employees
  • Must have the ability to resolve problems conflicts in a diplomatic and tactful manner

Job Qualifications

  • High school diploma or equivalent
  • Previous hospitality sales or service experience
  • Basic knowledge of Microsoft Office and Excel
  • Basic math skills
  • Ability to work well independently and collaboratively
  • Willingness and ability to promote a positive team member culture and core values
  • Must speak fluent English

Job Duties

  • Maintain complete knowledge of and comply with all departmental policies service procedures standards
  • Maintain positive guest relations at all times and assist with sales team's day to day activities
  • Process proposals, contracts, banquet event orders and other paperwork for groups and events
  • Serve as sales and service points of contact for group and event clients and communicate needs to the rest of the hotel team
  • Provide service to group and meeting contacts, arranging details for groups and meetings, weddings, and social events by communicating information to staff and clients, overseeing functions
  • Prepare and distribute all regret and thank you letters, amenity requests, and group resumes and banquet event order packets in a timely matter
  • Attend weekly in-house meetings to discuss upcoming groups and their requirements

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.