Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.75 - $25.75
Work Schedule
Rotating Shifts
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Hsa and flexible spending accounts
Basic life and disability plan options
401k Retirement Plan
Paid Time Off
Holiday pay
Career training and development opportunities
Tuition Reimbursement
Bereavement leave
Employee assistance program
jury duty
Employee Discounts
Employee Referral Bonus
Free Meals
Job Description
Mainsail Lodging & Development is a respected company operating in the hospitality industry, known for its commitment to excellence and customer satisfaction. As a hotel and lodging development firm, Mainsail prides itself on creating vibrant, welcoming environments that cater to the needs of guests and clients alike. The company's core philosophy revolves around friendly service, professionalism, and a hospitable atmosphere that invites repeat business and longstanding community relationships. Mainsail is a drug-free workplace that values integrity, attention to detail, and teamwork, all while fostering a positive culture where employees are encouraged to thrive and grow within the organization.
The Sale... Show More
The Sale... Show More
Job Requirements
- approach all encounters with guests and employees in a friendly, service-oriented manner
- maintain regular attendance as required by scheduling
- maintain high standards of personal appearance and grooming
- comply with company standards and regulations for safe and efficient operations
- maintain organized sales files as per standards
- type and process all contracts, proposals, memos, and correspondence
- answer phones and record messages for sales staff
- be attentive, friendly, helpful, and courteous at all times
- process and distribute all RFPs as directed
- assist managers on creative projects
- maintain timely paper flow and communication
- assist guests and clients with small changes and paperwork
- meet walk-ins if sales team is unavailable
- enter group leads, build opportunities and quotes
- maintain thank you letters and distribute accordingly
- monitor and order office supplies
- organize in-house deliveries and transportation schedules
- coordinate and prepare event orders for special events
- maintain strict confidentiality
- represent hotel in absence of director of sales
- perform other duties as requested by management
Job Qualifications
- high school diploma or equivalent
- associate degree from two-year college or two to three years related experience or training
- proficiency in english both written and spoken
- proficiency with Microsoft Office programs including Word, Excel, PowerPoint, and Outlook
- knowledge of hotel sales software such as Marriott CI/TY, MARSHA, or LightSpeed
- strong attention to detail, accuracy, and speed to meet deadlines
- ability to multi-task, prioritize, organize, delegate work and follow through
- knowledge of market trends, competition, and key customers of the hotel
- hotel management and reservations training desired
Job Duties
- assist director of sales and sales team with clerical and administrative duties
- maintain sales files and process contracts, proposals, and memos
- answer phones and record messages for sales staff
- qualify incoming inquiries and ensure timely professional responses
- type, process, and distribute requests for proposals (RFPs)
- assist managers with creative projects such as proposals, direct mail, and special events
- maintain communication flow within the sales department and to other departments
- help guests and clients with small changes and requests
- meet walk-in clients when sales team is unavailable
- enter group leads, build opportunities and quotes in hotel sales software
- monitor and order office supplies and sales collateral
- organize in-house deliveries and transportation schedules
- coordinate and prepare event orders for special events
- maintain confidentiality and represent the hotel in absence of director of sales
- perform additional duties as requested by management
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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