Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $49,900.00 - $64,300.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities
Job Description
This job opening is with a reputable hotel that prides itself on offering exceptional guest experiences and high-quality services. The hotel operates within the hospitality industry, specifically focusing on accommodation, dining, and event hosting. Known for its well-appointed event spaces and commitment to customer satisfaction, this hotel provides an engaging workplace for professionals seeking to advance their careers in hospitality and event management. Its commitment to maintaining a professional, safe, and pleasant environment for both guests and staff is reflected in the rigorous standards it upholds regarding employee integrity and service excellence.
The role of Catering Manager is in... Show More
The role of Catering Manager is in... Show More
Job Requirements
- Must pass security clearance per company policy
- Must be able to push or pull 60 pounds and lift or carry 30 pounds
- Must be able to stand for eight hours and perform physical tasks like bending, stretching, and reaching
- Must be able to see, hear, speak, and read English
- Must have computer skills in Microsoft Office applications
- Must display professionalism, honesty, and trustworthiness at all times
- Must be flexible to work extended hours including nights, weekends, and holidays
- Must be willing to travel occasionally for training
- Knowledge of local liquor laws, health, and sanitation regulations
- Must maintain certification from an approved vendor training program
Job Qualifications
- One year catering and/or event management experience
- Two years experience in a hotel or event venue
- High school diploma or equivalent
- Associate's or bachelor's degree preferred
- Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint
- Experience with customer relationship management software like Hotel Sales and Catering Pro, Delphi, or Caterease preferred
- Strong communication and negotiation skills
- Professionalism, honesty, and trustworthiness
- Ability to communicate in English, additional language skills are a plus
- Demonstrated capability to manage multiple tasks and work collaboratively with different departments
Job Duties
- Collaborate with Sales and Food & Beverage teams on posting e-commerce activities for event space
- Direct outside sales calls at least 50% of the time to generate new business
- Manage group segments requiring catering, banquet, meeting room rental, and AV bookings
- Respond to incoming inquiries about event space via phone, internet, and leads
- Ensure compliance with local liquor laws, health, and sanitation regulations
- Maintain a preferred vendors list for ancillary services related to venues and meeting spaces
- Review banquet checks for accuracy and reconcile event charges
- Serve as point of contact for all pre-con and post-con meetings
- Generate function agreements, Banquet Event Orders, and diagrams for upcoming events and distribute to hotel staff
- Conduct site inspections for event spaces and rooms
- Ensure BEOs are complete with correspondence to outside vendors and finalize programs
- Serve as Hotel’s Event Coordinator during events and coordinate guest requests with operational staff
- Train banquet team members for setup of banquet and meeting facilities
- Meet or exceed solicitation and revenue goals for assigned market segments
- Provide forecasted revenue reports to management and assist in budget development
- Maintain safety, security, and emergency procedure knowledge
- Obtain function guarantees and ensure deposits and payments are satisfied
- Implement all company policies and procedures including associate handbook regulations
- Maintain certification from a brand-approved responsible vendor training program
- Perform other duties as assigned that the associate is capable of performing
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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