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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $25.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401k plan
meal provided
Travel Discounts
Career advancement opportunities
Job Description
Kona Kai San Diego Resort is a distinguished boutique urban resort situated on the serene Shelter Island, offering a unique island-inspired getaway experience just minutes away from downtown San Diego. This enchanting resort features 170 well-appointed guestrooms, providing guests with a comfortable and luxurious stay. Home to the acclaimed Vessel Restaurant + Bar, SpaTerre, a marina, and a private club, Kona Kai Resort offers a comprehensive range of amenities designed to cater to both leisure and business travelers seeking an exclusive island retreat. Owned and operated by Noble House Hotels & Resorts, a curated collection of 20 unique hotels across... Show More
Job Requirements
- High school diploma or equivalent
- experience in a previous hotel preferred
- 2-3 years experience at a boutique or upscale style hotel preferred
- excellent verbal and written communication skills
- time management skills
- ability to multi task
- ability to meet deadlines
- excellent attention to detail
- excellent problem resolution skills
- be an active team player, self motivated and work with minimal supervision
- knowledge of Delphi preferred
- working knowledge of Infor preferred
- customer service experience preferred
- hotel guest billing experience preferred
Job Qualifications
- High school diploma or equivalent
- experience in a previous hotel preferred
- 2-3 years experience at a boutique or upscale style hotel preferred
- excellent verbal and written communication skills
- time management skills
- ability to multi task
- ability to meet deadlines
- excellent attention to detail
- excellent problem resolution skills
- be an active team player and self motivated
- knowledge of Delphi preferred
- working knowledge of Infor preferred
- customer service experience preferred
- hotel guest billing experience preferred
Job Duties
- Provide comprehensive administrative support to the sales & catering team
- serve as liaison between clients, hotel, and sales office to ensure operational standards
- manage daily communications including monitoring email inboxes, voicemail, and phone calls
- attend daily operations, sales, and committee meetings and document notes
- create, log, and track all sales leads
- prepare, merge, distribute, and route contracts and related documents
- generate daily, weekly, and monthly reports as requested
- coordinate office operations including order supplies and process expense reports
- support site tours by coordinating logistics and preparing event spaces
- process and manage amenities request forms and guest arrangements
- maintain working knowledge of departmental policies, service standards, equipment usage, and safety procedures
- deliver exceptional guest service by anticipating needs and responding promptly to inquiries
- maintain familiarity with resort and club services, amenities, and local attractions
- monitor and maintain cleanliness, organization, and sanitation of assigned work areas
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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