Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $72,500.00 - $75,000.00
Work Schedule
Standard Hours
Flexible
Benefits
Medical insurance
Paid Time Off
401(k) matching
Certification opportunities
Professional Development
Leadership development
Job Description
Via is a global leader in transforming the transportation landscape through innovative technology. Since its founding in 2012, Via has partnered with over 100 cities and public transit agencies worldwide to deploy advanced mobility solutions. The company's mission revolves around creating modern and efficient public transportation systems that significantly improve access to essential services such as jobs, healthcare, and education. Via leverages a cutting-edge suite of AI-powered software and technology-enabled operations to support diverse transit modes, including fixed-route buses, microtransit, paratransit, school buses, and even autonomous vehicles. The company’s teams comprise world-class engineers, data scientists, product managers, operations specialists, marketers,... Show More
Job Requirements
- Commercial Driver's License (CDL) with passenger endorsement required
- Minimum 3 years of experience in driver training operations management or field supervision preferably in fixed route and paratransit settings
- Strong understanding of safety protocols ADA requirements and DOT regulations
- Excellent communication and interpersonal skills
- Ability to coach and motivate diverse driver teams
- Proficiency with digital tools for training and compliance tracking
- Willingness to travel approximately 25% for field visits
Job Qualifications
- Commercial Driver's License (CDL) with passenger endorsement
- 3+ years of experience in driver training operations management or field supervision preferably in fixed route and paratransit settings
- Proven ability to coach motivate and manage performance among diverse driver teams
- Strong understanding of safety protocols ADA requirements and DOT regulations
- Excellent communication and interpersonal skills able to train and inspire adult learners
- Comfort balancing field work with administrative and compliance tasks
- Proficiency with digital tools (LMS platforms dashboards spreadsheets etc)
Job Duties
- Serve as the primary safety lead for the region conducting post-incident reviews safety audits and ride-alongs to ensure compliance with company and regulatory standards
- Monitor trends in safety data and collaborate with central operations to identify opportunities for proactive coaching or process improvements
- Support and occasionally act as the Designated Employer Representative (DER) for DOT compliance ensuring accurate recordkeeping and timely follow-up on testing or incidents
- Lead root cause analyses for accidents and incidents and develop corrective action plans
- Design deliver and continually improve driver training programs including onboarding remedial and refresher sessions with a strong focus on safety defensive driving and passenger assistance
- Provide hands-on instruction in wheelchair securement and passenger sensitivity defensive driving de-escalation and customer interaction CPR/First Aid and emergency procedures
- Evaluate driver performance through ride-alongs skills assessments and feedback sessions
- Maintain training documentation certifications and compliance records
- Conduct regular field visits (approximately 25% travel) to observe service quality reinforce training and coach drivers in real-world conditions
- Serve as a visible leader across markets fostering a culture of safety accountability and support
- Partner with operations safety and compliance teams to align local practices with company-wide goals
- Assist in driver scheduling for trainings and ensure operational readiness across markets
- Support reporting and communication between field teams and central operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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