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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.75 - $21.50
Work Schedule
Standard Hours
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement plans
Employee Discounts
Training and development programs
Employee assistance program
Job Description
The Ritz-Carlton is a globally renowned luxury hotel brand with over 100 award-winning properties worldwide. Celebrated for its exceptional service, the company attracts the world's top hospitality professionals who are dedicated to creating lifelong memories for every guest. The Ritz-Carlton prides itself on its culture of creativity, thoughtfulness, and compassion, empowering each employee to deliver unparalleled luxury experiences. The company is part of the Marriott International portfolio, benefiting from a vast network and resources that support career growth and development for its associates. At The Ritz-Carlton, every team member is expected to uphold the "Gold Standards," including the Employee Promise,... Show More
Job Requirements
- High school diploma or GED equivalent
- no prior related work experience required
- no supervisory experience required
- ability to stand, sit, or walk for extended periods
- ability to move objects weighing up to 75 pounds with assistance
- ability to communicate clearly and professionally
- willingness to complete safety training and certifications
- may require additional state licensing or registration
- maintain professional appearance
- ability to maintain confidentiality
- follow company policies and procedures
Job Qualifications
- High school diploma or GED equivalent
- effective communication skills
- ability to administer first aid/CPR
- strong observational skills
- ability to document incidents accurately
- professional appearance
- ability to work in a team environment
- basic computer skills
- knowledge of safety and emergency procedures
- ability to follow company policies and maintain confidentiality
- physical ability to perform security duties
- willingness to complete safety training and certifications
Job Duties
- Patrol all areas of the property
- assist guests with room access
- monitor Closed Circuit Televisions, perimeter alarms, duress alarms, and fire life safety systems
- lock property entrances when required
- conduct daily physical hazard inspections
- respond to accidents and administer first aid/CPR as necessary
- assist guests and employees during emergencies
- notify appropriate individuals of incidents
- defuse guest/employee disturbances
- call for outside assistance if needed
- complete incident reports for security/loss prevention events
- handle interruptions and complaints
- resolve safety hazard situations
- escort unwelcome persons from the property without disrupting operations
- report to scenes of vehicle accidents/thefts
- call for assistance using proper codes
- complete a Loss Prevention shift summary/daily activity report
- maintain confidentiality of all reports and documents
- conduct investigations and gather evidence
- conduct interviews with relevant parties
- follow all company policies and procedures
- report accidents, injuries, unsafe conditions
- complete safety training and certifications
- maintain professional appearance
- communicate clearly and professionally
- develop and maintain positive working relationships
- comply with quality assurance standards
- perform physical duties including standing, sitting, walking for extended periods
- and perform other reasonable job duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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