Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $24.00 - $29.00
Work Schedule
Flexible
Benefits
Medical
Dental
Vision
Employee assistance program
401k
Paid holidays
Paid sick time
Paid vacation time
Job Description
The Fresno Chaffee Zoo Corporation (FCZC) stands as a prominent zoological institution dedicated to wildlife conservation, education, and exceptional guest experiences in Fresno, California. Known for its commitment to animal welfare and environmental stewardship, FCZC offers visitors an engaging and educational interaction with diverse animal species in naturalistic settings. The Zoo emphasizes safety, environmental health, and community involvement as foundational pillars, actively supporting conservation initiatives and educational outreach. As a dynamic and growing establishment, FCZC seeks individuals who are passionate about wildlife, public safety, and contributing to a positive visitor atmosphere. FCZC employs a dedicated team focused on maintaining a... Show More
Job Requirements
- Possession of an associate degree in a related field to safety or security preferred
- Minimum two years of work experience in security or safety operations required
- Minimum three years of work experience in supervisory or leadership roles preferably within a public environment preferred
- Basic Life Support BLS cardiopulmonary resuscitation CPR automated external defibrillator AED or First Aid certification preferred
- Must obtain CPR Trainer Certification within six months of employment
- California driver’s license valid vehicle insurance enrollment in the CA Employer Pull Notice program and successful completion of the FCZ Drivers Training Program required
- Minimum two years previous work experience using Microsoft Office and incident reporting software required
- Excellent written and verbal English communication skills required
Job Qualifications
- Possession of an associate degree in a related field to safety or security preferred
- Minimum two years of work experience in security or safety operations required
- Minimum three years of work experience in supervisory or leadership roles preferably within a public environment preferred
- Basic Life Support BLS cardiopulmonary resuscitation CPR automated external defibrillator AED or First Aid certification preferred
- Must obtain CPR Trainer Certification within six months of employment
- California driver’s license valid vehicle insurance enrollment in the CA Employer Pull Notice program and successful completion of the FCZ Drivers Training Program required
- Minimum two years previous work experience using Microsoft Office and incident reporting software required
- Excellent written and verbal English communication skills required
Job Duties
- Oversee daily security operations ensuring consistent presence and professionalism from all team members
- Maintain strong communication with the Director of Environmental Health and Safety regarding ongoing incidents staffing and operational needs
- Proactively identify and resolve safety and security issues before escalating
- Ensure consistent adherence to FCZC rules emergency response protocols and professional conduct standards
- Serve as the on-site Incident Commander during emergencies or as delegated by the Director
- Coordinate with outside agencies including law enforcement fire and emergency medical services when required
- Conduct and document routine inspections of safety and security systems including gates locks radios vehicles and emergency kits
- Ensure all weapons are handled stored and utilized in accordance with established safety protocols and organizational policies maintaining strict adherence to safe weapons management practices and assist with the coordination of weapons training to designated staff
- Handle and maintain assigned weapons according to established zoo protocols and participate in required weapons drills to ensure readiness and compliance with safety standards
- Safely operate a vehicle for business purposes including but not limited to going to and from zoo facilities and offsite
- Perform additional responsibilities as assigned to support the team and organizational goals
- Provide daily oversight direction and coaching to Zoo Rangers ensuring consistent performance and accountability
- Foster a culture of responsibility teamwork and clear communication across all shifts
- Conduct performance check-ins and communicate concerns promptly to the Director
- Train mentor and guide staff on guest engagement emergency response and workplace safety practices
- Encourage initiatives and problem-solving among staff to support a proactive safety culture
- Provide professional and empathetic first aid and emergency response to guests and staff
- Maintain awareness of all incidents and ensure accurate timely documentation in the incident reporting system
- Assist in investigations of accidents injuries or security incidents and implement corrective actions as directed
- Maintain regular communication with other Zoo departments to support events animal operations and emergency drills
- Always represent the Safety and Security department with professionalism and integrity
- Prepare accurate concise reports and data summaries for inspections audits and shift activity
- Support continuous improvement efforts through evaluation of procedures response quality and team feedback
- Maintain flexibility reliability and initiative when adapting to changing operational priorities and organizational needs
- Customarily and regularly exercise discretion and independent judgement during the workday actively demonstrate leadership through actions reactions decisions and professional demeanor
- Practice solution-based problem solving and learn from mistakes
- Work with the team to find solutions and ask for help when needed
- Report to meetings and activities fully present prepared and punctual
- Thoughtfully and respectfully prioritize others time
- Respond to emails and other communications in a timely manner
- Ensure all written communication contains professional and proper language
- Demonstrate follow through and accountability for team management
- Manage payroll timekeeping for direct reports and oversee wage and hour regulation compliance
- Ensure all direct reports submit required training documents or deliverables on time
- Engage the team and other Zoo staff as an inspirational leader
- Actively create connections that encourage open and honest communication
- Remain accessible to Zoo staff by cell phone using professional courtesy and contacting only in emergencies on days off
- Provide regular performance feedback and complete timely written evaluations highlighting strengths and areas for improvement
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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