Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $23.50
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Uniform allowance
Job Description
The Safety and Security Associate position is an integral role within the Guest Services department of a company that prioritizes the safety and satisfaction of its visitors and residents. This establishment operates in an environment where security measures are pivotal to maintain the seamless flow of operations and ensure a protected, welcoming atmosphere for all. The company is committed to providing exceptional guest service while maintaining rigorous standards of security, surveillance, and access control across its properties. The environment is dynamic, requiring associates who are attentive, communicative, and proactive in their approach to safety and guest interaction.
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Job Requirements
- must have high school diploma or equivalent
- must have superior customer services skills
- must be able to work a variety of day, night, weekend, holiday shifts
- significant time spent on feet in a fast-paced environment
- must be able to fulfill the physical demands of the job including the ability to be outdoors and on your feet for 8 hours a day
- must have excellent communication skills
- must be a team player
Job Qualifications
- high school diploma or equivalent
- six months experience in a hotel or resort setting preferred
- experience in resort or national park concession preferred
- superior customer service skills
- strong communication skills
- ability to manage multiple tasks efficiently
- team player
- professional appearance and conduct
Job Duties
- Stand and greet each car approaching the gatehouse
- check each pass holders car and ensure all guests have their own pass
- confirm that guests of pass holders have appropriate guest pass
- be polite and informative while speaking with pass holders and guests
- watch for irregular or unusual conditions that may create security concerns or safety hazards
- notify the office for all club deliveries and guest tours and direct to appropriate area
- keep events chalkboard current for each week
- announce special events of the day and make announcements of current events on sale
- hand out flyers given by management to all vehicles
- maintain guest log and POS register as required by the post
- ensure the safety of the property by never leaving the gatehouse unattended
- notify the front office in case of emergency and escort emergency vehicles to emergency site
- enforce rules of the club at all times
- lock down gate house at designated time
- investigate and prepare reports on accidents, incidents, and suspicious activities in a timely manner
- be professional by wearing the proper uniform and maintaining appearance
- understand company’s ISO management systems, policies, goals, and initiatives and meet the specific responsibilities within these areas
- other duties as assigned and as identified on the duties checklist
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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