Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Uniform allowance
Job Description
Our client is a distinguished establishment in the hospitality industry, operating a refined, high-volume restaurant that prides itself on exceptional guest experiences and impeccable service standards. Renowned for combining an elegant atmosphere with top-tier dining, this restaurant has earned a reputation for excellence and attention to detail, making it a premier destination for discerning guests looking to enjoy memorable meals in a sophisticated setting.
The restaurant places a strong emphasis on team collaboration, communication, and maintaining a welcoming ambiance for all visitors. This role is a crucial part of the guest experience, serving as the first point of conta... Show More
The restaurant places a strong emphasis on team collaboration, communication, and maintaining a welcoming ambiance for all visitors. This role is a crucial part of the guest experience, serving as the first point of conta... Show More
Job Requirements
- High school graduate or equivalent required
- Restaurant greeter experience preferred
- Must obtain any government required licenses or certificates
- Examples include a Washington Health Card Permit, Oregon Liquor Service Permit, Alcohol Service Permit
- CPR certification and/or 1st Aid Training preferred
- Ability to lift 50 lbs maximum with frequent lifting and carrying of objects weighing up to 25 lbs
- Ability to walk or stand for significant durations
- Ability to reach, handle, feel, talk, hear, and see
- Ability to maintain composure and friendly demeanor under pressure
Job Qualifications
- Knowledge of restaurant operations, to include appropriate staffing levels, service equipment and guest relations
- Ability to read the English language to fully comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials
- Ability to speak the English language sufficient to conduct small employee meetings to impart new information
- Ability to remember, recite and promote the variety of menu items
- Ability to move throughout a crowded room to seat guests
- Ability to effectively deal with customer complaints and concerns in a friendly and positive manner
- This involves listening to the nature of the concern, demonstrating empathy with the customer, and providing positive and proactive solutions
Job Duties
- Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu
- Read, maintain and make daily entries in the logbook to coordinate communication between shifts and management
- Maintain proper set-up of dining room and enforce uniform and grooming standards of all service personnel daily
- Assign stations to service staff
- Conduct daily roll call meetings to keep staff informed of current promotions, daily specials, guest comments, daily events and pertinent memos
- Receive, record and make any necessary arrangements for reservations and special functions in the restaurant
- Perform opening and closing duties
- Assist others with side work to include cleaning, stocking and folding napkins
- Perform other duties as requested, such as carrying coffee and/or tea pots throughout the outlet, refilling guests' cups as requested, handling special guest requests, and ensuring guest satisfaction
- Maintain an open line of communication between guests, management, and service staff
- Attend required meetings
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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