Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
401(k)
flexible schedule
Training and Development
Employee assistance program
Job Description
This esteemed dining establishment operates as a refined volume restaurant known for delivering exceptional guest experiences through high standards of service and ambiance. With an emphasis on creating a welcoming environment, the restaurant prides itself on seamless guest interactions from the moment customers enter its doors until their departure. The restaurant values professionalism and efficiency in its team, ensuring that each member performs their role with dedication and enthusiasm to maintain the restaurant's reputation for excellence in hospitality.
The role open for recruitment is a Host position, critical in managing the initial guest interactions and setting the tone f... Show More
The role open for recruitment is a Host position, critical in managing the initial guest interactions and setting the tone f... Show More
Job Requirements
- high school graduate or equivalent required
- restaurant greeter experience preferred
- must obtain any government required licenses or certificates, examples include a Washington Health Card Permit
- Oregon Liquor Service Permit
- Alcohol Service Permit
- cpr certification and/or 1st aid training preferred
Job Qualifications
- knowledge of restaurant operations, to include appropriate staffing levels, service equipment and guest relations
- ability to read the English language to fully comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials
- ability to speak the English language sufficient to conduct small employee meetings to impart new information
- ability to remember, recite and promote the variety of menu items
- ability to move throughout a crowded room to seat guests
- ability to effectively deal with customer complaints and concerns in a friendly and positive manner, this involves listening to the nature of the concern, demonstrating empathy with the customer, and providing positive and proactive solutions
Job Duties
- meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu
- read, maintain and make daily entries in the logbook to coordinate communication between shifts and management
- maintain proper set-up of dining room and enforce uniform and grooming standards of all service personnel daily
- assign stations to service staff
- conduct daily roll call meetings to keep staff informed of current promotions, daily specials, guest comments, daily events and pertinent memos
- receive, record and make any necessary arrangements for reservations and special functions in the restaurant
- perform opening and closing duties
- assist others with side work to include cleaning, stocking and folding napkins
- perform other duties as requested, such as carrying coffee and/or tea pots throughout the outlet, refilling guests’ cups as requested, handling special guest requests, and ensuring guest satisfaction
- maintain an open line of communication between guests, management, and service staff
- attend required meetings
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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