Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $131,900.00 - $195,900.00
Work Schedule
Flexible
Benefits
Free parking
Medical insurance
Dental Insurance
Vision Insurance
Competitive pay rates
401k plan
Paid Time Off
complimentary room nights
Restaurant discount
Complimentary meal during shift
Life insurance
accidental death and dismemberment insurance
short-term disability
long-term disability
Pre-tax commuter benefits
flexible schedules
Tuition Reimbursement
Job Description
Rosewood Hotel Group is a distinguished luxury hotel and resort operator renowned for delivering exceptional hospitality experiences that connect guests with unique, heartfelt moments. Boasting a global presence, Rosewood offers properties that emphasize personalized service, elegant design, and refined comfort. The group is committed to Relationship Hospitality, a philosophy rooted in natural desire and genuine care, which drives each team member to create memorable experiences for guests. At Rosewood, employees are valued partners in a collaborative environment where career growth is supported and meaningful connections are fostered. The culture encourages innovation, dedication to excellence, and the nurturing of talent to... Show More
Job Requirements
- High school diploma or equivalent education preferred
- Minimum three to five years' experience in building maintenance, electrical work, plumbing and refrigeration for a luxury or ultra-luxury hotel or resort
- Ability to perform job functions with attention to detail, speed and accuracy
- Ability to prioritize, organize and follow-up
- Ability to remain calm and resolve problems using good judgment
- Ability to work cohesively with co-workers as part of a team
- Ability to work with minimal supervision
- Basic working knowledge of building maintenance, electrical, plumbing and refrigeration equipment
- Working knowledge of plumbing practices, electrical practices, national and local fire standards, local mechanical construction practices, water treatment programs, blueprints and schematics
- Ability to enforce hotel standards and policies with assigned staff
- Ability to prioritize and delegate work assignments
- Ability to instruct and motivate staff
- Ability to participate in staff training and provide feedback
- Ability to troubleshoot and use alternatives in emergencies
- Required to speak, read and write English
- Must be able to exert physical effort transporting 35 pounds and endure physical movements throughout work areas
Job Qualifications
- Minimum three to five years' experience in building maintenance, electrical work, plumbing and refrigeration for a luxury or ultra-luxury hotel or resort
- High school diploma or equivalent education preferred
- Ability to perform job functions with attention to detail, speed and accuracy
- Ability to prioritize, organize and follow-up
- Ability to remain calm and resolve problems using good judgment
- Ability to work cohesively with co-workers as part of a team
- Ability to work with minimal supervision
- Basic working knowledge of building maintenance, electrical, plumbing and refrigeration equipment
- Working knowledge of plumbing practices, electrical practices, national and local fire standards, local mechanical construction practices, water treatment program, blueprints and schematics
- Ability to enforce hotel standards and policies with assigned staff
- Ability to prioritize and delegate work assignments
- Ability to instruct and motivate staff
- Ability to participate in staff training and provide feedback
- Ability to troubleshoot and use alternatives in emergencies
- Required to speak, read and write English
- Fluency in other languages preferred
- Must be able to exert physical effort transporting 35 pounds and endure physical movements throughout work areas
Job Duties
- Maintain complete knowledge of and comply with all departmental policies, service procedures and standards
- Ensure that standards are maintained at a superior level on a daily basis
- Maintain complete knowledge of correct maintenance and use of equipment
- Anticipate guests' needs, respond promptly and acknowledge all guests
- Maintain positive guest relations at all times
- Resolve guest complaints, ensuring guest satisfaction
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas
- Inspect supply levels, cleanliness and organization of storage areas
- Conduct weekly inventory on equipment and supplies
- Prepare requisitions for reordering of shortages
- Discuss with the Director of Engineering ways to implement methods and techniques for cost effective efficiency
- Pre-plan and order materials for special projects
- Coordinate scheduling with department heads on projects and maintenance work
- Conduct building rounds and take gauge readings
- Check for potential hazards, burnt out lights, and faulty equipment
- Check Engineering Logbook and Night Report for problem information
- Collect, prioritize and coordinate completion of work orders
- Replace light switches, reset circuit breakers, replace wall plug receptacles, light bulbs, and small motors
- Assist with fixing sinks, toilets, garbage disposals and drain lines
- Repair or replace valves, washers, gaskets, vacuum breakers, toilet seals
- Assist with preventive maintenance including HVAC PM program, public areas walk through checklist assignments
- Monitor and maintain all laundry and kitchen equipment
- Maintain guestrooms preventive maintenance program punch list
- Change air conditioning filters and perform HVAC equipment maintenance
- Change or repair locks as needed
- Respond promptly to maintenance, assistance or emergency work orders
- Ensure application of hotel safety procedures
- Respond as part of initial response team to fire alarms
- Prepare and distribute work assignments and review priorities
- Communicate changes to assignments during shift
- Assist staff with job functions
- Conduct training of staff
- Monitor and handle guest complaints
- Ensure all staff assignments completed before signing out
- Complete paperwork and closing duties
- Perform all other duties as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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