Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,300.00 - $61,200.00
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Employee assistance program
Job Description
This job opening is for a reputable hotel that is known for delivering exceptional hospitality and premier guest services. The property offers a luxurious environment tailored to meet the needs of discerning travelers and guests seeking comfort aligned with high standards of service and safety. As an industry leader in the hospitality sector, this hotel emphasizes excellence in customer care, operational efficiency, and the maintenance of a secure and welcoming atmosphere throughout every area of the property.
The role available is the Manager on Duty for the overnight shift, a critical leadership position responsible for overseeing all facets of hot... Show More
The role available is the Manager on Duty for the overnight shift, a critical leadership position responsible for overseeing all facets of hot... Show More
Job Requirements
- Ability to perform job functions with attention to detail, speed and accuracy
- Ability to remain calm and resolve problems using good judgment
- Ability to follow directions thoroughly
- Ability to understand guest service needs
- Ability to work cohesively with co-workers as part of a team
- Maintain confidentiality of guest and hotel information
- Ability to work effectively without supervision under pressure
- Ability to diffuse guest-related situations and emergencies
- Ability to work under high pressure and stress during peak periods
- Previous night audit experience required
- Knowledge of safety protocols for associates and guests
- Ability to input and access information using property management and point of sales systems
- Ability to exert physical effort including lifting 40 pounds and enduring physical movements
- Ability to drive and park guest vehicles comfortably
Job Qualifications
- Minimum two years previous hotel front office experience in a supervisory position
- Experience as an overnight front desk supervisor preferred
- High school diploma
- Valid driver's license
- Proficiency in English with fluency in other languages highly preferred
- Strong leadership and guest relations skills
- Knowledge of night audit procedures and property management systems
Job Duties
- Serve as Manager on Duty during overnight shifts
- Provide leadership and oversight of hotel operations
- Oversee guest service functions and lead overnight team
- Manage night audit responsibilities
- Conduct property patrols and safety checks
- Uphold fire-life safety and emergency response protocols
- Resolve guest complaints and ensure guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
A simple hiring platform for hospitality businesses.
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