Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,500.00 - $63,800.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Flexible spending account
Job Description
Rosewood Hotels & Resorts is a global luxury hotel company renowned for its distinctive properties and exceptional service. The company is dedicated to offering authentic experiences and unparalleled hospitality across its portfolio, which includes some of the world’s most elegant and exclusive hotels and resorts. As a hospitality leader, Rosewood emphasizes quality, innovation, and guest satisfaction while fostering a welcoming environment for both guests and staff. Their commitment to excellence is reflected in every aspect of their operations, from the ambiance and décor to the personalized service guests receive during their stay.
This position is focused on the... Show More
This position is focused on the... Show More
Job Requirements
- Diploma or some college education
- Minimum of five years management experience in Food and Beverage
- Minimum of three years experience in a luxury hotel preferred
- Must have current and valid Food Handler's card and TABC certification
- Ability to lead a team
- Ability to work with flexibility in schedule
- Demonstrated knowledge of financial reports and ability to manage division budgets
- Strong leadership and people management skills
- Excellent communication skills in English
- Physical ability to manage restaurant work environment
- Commitment to health and safety compliance
Job Qualifications
- Diploma or some college or an equivalent combination of education and work-related experience
- Must have current and valid Food Handler's card and TABC certification
- Minimum of three years' experience in a luxury hotel preferred
- Minimum of five years' management experience in Food and Beverage
- Demonstrated project management experience in organizing, planning, and executing large-scale projects from conception through implementation
- Experience in leading and developing people and the ability to establish rapport and influence others
- Ability to enforce hotel standards, policies, and procedures
- Ability to promote positive work relationships
- Ability to ascertain associates training needs and provide training
- Required to speak, read, and write English, with fluency in other languages preferred
Job Duties
- Assist the EAM Food & Beverage or Director of Food & Beverage in managing daily operations of food and beverage division
- Oversee the development of departmental strategies and ensure implementation of the hotel initiatives in accordance with brand service standards
- Assist subordinate managers to establish and achieve predetermined profit objectives
- Provide leadership and direction in the execution and measurement of guest satisfaction to ensure continued growth and profitability
- Prepare, recommend, and manage the division's annual budgets, forecasts, marketing plans and objectives
- Monitor and manage team performance by providing supervision and professional development, counseling, and coaching
- Maintain complete knowledge of and comply with all divisional policies, service procedures and standards
- Ensure that the annual competitor pricing analysis is completed for the division
- Ensure that standards are maintained at a superior level daily
- Participate in establishment of a marketing and public relations plan for F&B
- Monitor productivity guidelines for all F&B departments and maximize profits within F&B
- Establish and implement annual objectives for F&B department in accordance with company and Rosewood standards
- Prepare and maintain operating budget and attend budget meetings on a regular basis
- Select and direct F&B department heads
- Ensure that the required operating licenses and permits are displayed as required by law
- Work closely with the EAM F&B or Director of Food & Beverage and Executive Chef to achieve the hotel's F&B goals and objectives
- Support and uphold hotel standard operating procedures concerning hiring, associate relations, supervision, and disciplinary action
- Participate in quality control activities to ensure food quality, presentation, delivery, and service is maintained at a superior level
- Work closely with the Executive team to support and achieve the resort goals and objectives
- Interact in a courteous and professional manner with all guests, associates, and community members
- Respond in courteous, professional, and rapid manner to resolve all guest and associate difficulties
- Apply principles of logical thinking to a wide range of unstandardized intellectual and practical problems to perform and direct many varied and complex tasks
- Lead F&B meetings and participate in the biweekly Senior Managers meeting and weekly events meetings
- Lead, direct, coordinate, influence and persuade associates to maintain service quality standards
- Interact with supervisor, subordinates, co-workers, to complete assignments, resolving associate and guest complaints
- Interpret and comply with a variety of instructions furnished in written, oral, diagrammatic or schedule form
- Perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure
- Maintain clean and safe work area
- Support the company risk management programs to reduce accidents and improve department working conditions
- Ensure that the division is represented as required for monthly resort-wide initiatives such as but not limited to safety committee meetings, Loop meetings etc
- Maintain positive and professional relationships with all partners and approved vendors
- Negotiate best pricing for the division as well as support for various activations, programming, and F&B related initiatives
- Act as a Senior Manager on Duty
- All other duties as required
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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