Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,600.00 - $107,200.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
performance bonuses
Job Description
The Carlyle is an iconic Art-Deco hotel situated on the Upper East Side of New York City, just steps from the renowned Central Park and Madison Avenue. This landmark establishment has a long-standing reputation for elegance, refined hospitality, and a unique sense of charm that resonates with guests from all over the world. The Carlyle continues to be a symbol of timeless luxury and cultural significance, attracting discerning travelers who appreciate artful entertaining and inspired hosting. The hotel offers a variety of distinguished amenities and dining options, including Bemelmans Bar, Café Carlyle, and Dowling's, each contributing to the overall guest... Show More
Job Requirements
- Strong foundation in marketing principles with hands-on experience supporting multi-channel campaigns
- Excellent writing skills including proofreading and editing with adherence to brand voice
- Strong project management skills managing multiple priorities and delivering on time and budget
- Well organized and detail oriented with a commitment to quality assurance and accuracy
- Strong communication skills with ability to work collaboratively
- Ability to remain calm and exercise good judgment in challenges
- High level of discretion handling confidential information
- Proficiency in MS Word, Excel, PowerPoint, Asana, Figma, and social media platforms
- Familiarity with CRM systems and content management systems
- Experience with web analytics tools such as Google Analytics
Job Qualifications
- Bachelor's degree in marketing, communications, public relations, digital media, or hospitality
- Minimum two years of professional marketing experience in hospitality, luxury goods, or related consumer-facing industry
- Experience supporting integrated marketing initiatives such as social media, digital content, email marketing, or brand campaigns
- Prior PR or communications exposure with hands-on marketing experience
Job Duties
- Post and monitor social media channels on a daily basis
- Strategize and coordinate press and influencer opportunities for The Carlyle and its dining venues
- Manage publication of hotel-related content and eNewsletters
- Oversee website updates and content accuracy
- Administer email campaigns including copywriting and scheduling
- Partner with Digital and CRM teams to improve guest experience through digital channels
- Manage digital marketing campaigns with external agencies
- Produce monthly and quarterly performance reports
- Act as liaison to marketing partners, media, and external agencies
- Coordinate production of marketing collateral and materials
- Support the annual Marketing & Communications Plan
- Handle marketing and media inquiries
- Coordinate and manage photo shoots and filming onsite
- Organize hotel-sponsored events and partnerships
- Conduct site inspections for media and clients
- Coordinate reservation requests and special guest amenities
- Follow up on overflow sales and marketing calls
- Address guest feedback professionally
- Compile monthly marketing and PR reports
- Maintain departmental files and confidential information
- Attend evening and weekend events as required
- Ensure compliance with hotel grooming and service standards
- Model company culture, vision, and core values
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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