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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $18.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
Angel of the Winds Casino Resort is a premier entertainment and hospitality destination known as the World's Friendliest Casino Resort, offering guests an exceptional experience with a commitment to outstanding service and a welcoming atmosphere. The resort prides itself on maintaining high standards of professionalism, courtesy, and guest satisfaction. Located in a vibrant setting, Angel of the Winds blends the excitement of gaming with the comfort and relaxation of a full-service resort environment. The company culture emphasizes core values such as being welcoming, engaged, accountable, focused on customer experience, and fostering a strong team-oriented environment. These values drive every aspect... Show More
Job Requirements
- Valid driver's license
- Must be able to obtain and maintain a Class B gaming license with the Stillaguamish Tribal Gaming Agency
- Must provide signed release allowing the company to obtain driving abstract in order to show proof of good driving record
- Must be able to be insured to drive company or customer vehicles by the company insurance carrier
Job Qualifications
- Exceptional guest service skills required
- One to three months experience in the hospitality cleaning field preferred
- Must be able to work independently and as a member of a team
- Basic knowledge of general cleaning principles use of cleaning products and operation of standard cleaning equipment
Job Duties
- Cleans and maintains all guest access areas restrooms storage areas hallways stairwells and vending rooms to ensure a safe and clean experience for guests associates and vendors
- Cleans RV Resort common area and employee restrooms and replenishes supplies
- Maintains and cleans the yurts to ensure a safe and clean experience for guests
- Prepare and maintain cleaning cart with supplies for efficiency and ease of cleaning yurts
- Respects guest privacy and maintains confidentiality
- Vacuums and or sweeps all floor surfaces in common indoor areas
- Removes trash from all guest access areas and back of house
- Strips bed of all linens and remakes with fresh linens
- Sorts pre-treats washes dries folds and delivers Resort linens
- Ensures washers and dryers operate properly and informs management or maintenance of any malfunctions or problems
- Keep laundry area clean and maintain linen cart and supplies in a neat and organized manner
- Label and submit all lost and found items to the housekeeping supervisor immediately
- Maintain orderliness and stock in supply rooms
- Makes sure Clubhouse mirrors furniture floors pool area and doors are clean and mark-free
- Washes shower walls and tub cleans toilets sink mirrors and walls in order to have a clean and sanitary guest restroom
- Replaces towels soaps and all room amenities and restocks literature for arriving guests
- Wipe down closet door handle and shelves and restocking the guest room supplies
- Inspects door and window locks to ensure they are in working order and immediately alerts security to an unsecured or unsafe situation for the safety of guests and employees
- Document any deficiencies including mechanical and electrical problems from the guests room and report to the housekeeping supervisor
- Responds to guest requests and inquiries
- Attends all mandatory department and or training meetings
- Follows all department policies procedures and regulations as required
- Ensures control protection of company assets as applicable
- Must provide courteous and friendly service to all staff and guests
- Work nights weekends and holidays as required
- Performs other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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