Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Flexible Schedule
Job Description
StorQuest Self Storage, part of the William Warren Group (WWG) family alongside William Warren Properties (WWP), represents a unique brand committed to fostering an inspiring, creative, and collaborative work culture. As a well-established company in the self-storage and property management industry, StorQuest is widely recognized for its dedication to excellent customer service, operational excellence, and community engagement. The company's mission is to provide secure, affordable, and conveniently located storage and park facilities for a diverse clientele, supported by employees who are motivated and aligned with its evolving culture of teamwork and innovation.
The RV Park Assistant Manager role at StorQ... Show More
The RV Park Assistant Manager role at StorQ... Show More
Job Requirements
- 1-3 years required experience in hotel, motel, or hospitality
- RV Park or Resort experience preferred
- preferred management experience maintaining office organization and company SOPs
- familiarity with industry BMPs
- ability to facilitate day-to-day operations
- experience with Campspot Software preferred
- availability to work weekends
- strong customer service skills
- excellent verbal and written communication skills
- ability to develop and sustain cooperative working relationships
- exceptional organization and multitasking skills
- strong accountability and enthusiasm for teamwork
- energetic self-starter
- willingness to learn in a dynamic and innovative environment
- ability to walk, bend, stand, and stoop frequently
- ability to work evenings and weekends as required
- ability to learn new management software platforms.
Job Qualifications
- 1-3 years of experience in hotel, motel, or hospitality industry
- preferred experience in RV Park or Resort management
- preferred experience with Campspot Software
- excellent verbal and written communication skills including active listening
- strong relationship-building skills both internally and externally
- exceptional organizational and multitasking abilities
- ability to prioritize workload and work at a detailed level
- strong accountability and work ethic
- ability to thrive in a fast-paced environment
- willingness to learn and adapt to new ideas and innovation
- ability to collaborate in a team setting
- knowledge of customer service best practices
- ability to handle cash and credit card processing
- familiarity with sales, marketing, and revenue optimization strategies
- basic knowledge of safety and security protocols
- proficient in Microsoft Office and management software platforms.
Job Duties
- Assist with oversight and support of office staff, housekeeping, maintenance, and ancillary employees
- Provide effective and on-brand communication to customers in person and via phone or email
- Assist with drafting, assigning, and documenting all service requests and work orders efficiently and courteously
- Respond promptly to company calls, prioritizing service requests and schedules
- Assist with cleaning, organizing, and preparing buildings, cabins, grounds, and common areas
- Ensure overall cleanliness and organization of office and storage areas
- Maintain inventory of office, resale, asset, equipment, and supplies
- Provide outstanding customer service and represent the brand professionally
- Assist with stocking, ordering, and receiving supplies for RV Park facilities
- Manage pre-registration, block reservations, group bookings, and same-day and future reservations
- Ensure staff attendance, punctuality, and proper uniform adherence
- Help schedule, plan, and train seasonal camp workers and interns
- Collaborate in sales, marketing, revenue optimization, and distribution initiatives
- Execute site rental agreements with seasonal customers and residents
- Oversee check-in/check-out and collect payments in compliance with policies
- Follow through on no-show, late cancellation charges, and cancel site reservations
- Collect rent from monthly tenants and issue delinquent notices
- Develop strong knowledge of local market trends, competitor strategies, and community opportunities
- Participate in recruiting, hiring, and ongoing evaluation of team members
- Provide updates to General Manager on work order status, customer communication, safety and security concerns
- Perform on-call duties as assigned
- Comply with all relevant laws, company policies, and safety regulations
- Perform all other assigned duties.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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