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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.50 - $26.00
Work Schedule
Standard Hours
On-call
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Equal opportunity employer
Job Description
GCI is a leading telecommunications company headquartered in Alaska, with additional locations throughout the United States. For over 40 years, GCI has been a pioneer in delivering communication and technology services to some of the most remote and challenging environments in North America. The company is committed to connecting rural and urban Alaskan communities by providing innovative solutions such as telemedicine, online education, and high-speed internet, including 1 GIG internet speeds. GCI’s dedication to enhancing quality of life and bridging the digital divide has established it as a trusted provider for both consumer and business markets. Its strategic partnerships with... Show More
Job Requirements
- Six months experience living in an arctic environment
- Access to reliable transportation for occasional travel and ability to transport technicians and equipment
- Ability to work in cold weather conditions and tolerate temperature extremes
- Ability to safely move and handle equipment up to 70 pounds
- Physical agility to work on uneven and unstable surfaces
- Visual and auditory acuity to perform inspections and operate equipment
- Availability to work shifts, weekends, holidays, and respond to emergency call-outs
- Ability to work well within a team and with diverse groups
- Willingness to provide after-hours emergency contact information
Job Qualifications
- High school diploma or equivalent preferred
- Six months experience living in an arctic environment required
- Experience in electrical, construction, or maintenance preferred
- Experience with satellite telecommunication or microwave transport maintenance preferred
- Customer service experience preferred
- Telecom industry specific certifications or job-related certifications preferred
- Basic computer skills including MS Office (Outlook, Teams, Word, Excel)
Job Duties
- Conduct monthly maintenance inspections of sites to ensure security and equipment functionality
- Perform general housekeeping tasks such as brush clearing, trash removal, and facility cleaning
- Assist traveling employees and contractors with site access and general labor
- Remove snow from satellite dishes and fuel generators during power outages
- Report service outages, theft, damage, or weather-related incidents promptly
- Provide on-call technical support including remote assistance, troubleshooting, and equipment swaps
- Install wireless customer premise equipment including mounting devices and connecting to customer computers
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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