Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.50 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Life insurance
Employee assistance program
Job Description
The Venetian Resort is a luxury hotel and casino resort located in Las Vegas, Nevada. Known for its elegance and world-class amenities, The Venetian Resort offers guests an unparalleled experience combining comfort, lavish accommodations, and exceptional service. Catering to a discerning clientele, the resort boasts a wide variety of dining options, entertainment venues, retail shops, and leisure activities, all designed to provide a memorable and seamless guest experience. As a flagship property on the Las Vegas Strip, The Venetian Resort is committed to delivering unmatched guest services through its dedicated team of hospitality professionals. The resort emphasizes a professional atmosphere,... Show More
Job Requirements
- 21 years of age
- Proof of authorization/eligibility to work in the United States
- Maintain a professional and neat appearance adhering to company standards
- Consistent adherence to Venetian and Palazzo Unmatched Guest Service Standards
- Ability to lift or carry 50 pounds unassisted
- Willingness to work outdoors in seasonal heat or cold and inclement weather
- Ability to access all areas of the property and drive areas with or without accommodation
- Ability to maintain composure under pressure and meet deadlines
- Ability to interact effectively with guests, management, team members, and outside contacts
- Capability for prolonged periods of walking, standing, stretching, bending, and kneeling
- Ability to work in a fast-paced and busy environment
- Ability to work indoors and be exposed to environmental factors such as noise, dust, and cigarette smoke
Job Qualifications
- High school diploma or equivalent
- Ability to communicate effectively in English, both oral and written
- Interpersonal skills with focused attention to guest needs
- Minimum of one year experience as a runner in a high-volume butler area preferred
- Experience in a hotel casino environment preferred
- Superior customer service skills
- Ability to work varied shifts including weekends and holidays
- Must be able to obtain Health, TAM, and Non-gaming cards
Job Duties
- Facilitate all guest requests including shopping and delivery for butler areas
- Deliver food and beverages consistently to all suites
- Assist all aspects of butler operations and maintain cleanliness of assigned outlets and equipment
- Take beverage and food orders efficiently and prepare drinks according to specifications
- Ensure assigned areas are clean, well-stocked to pre-established pars, and comply with health codes
- Handle cash and credit transactions accurately and provide appropriate change
- Provide unmatched service by proactively seeking guest service opportunities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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