Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive salary
healthcare
Training opportunities
career advancement
Employee Discounts
Paid Time Off
flexible scheduling
Job Description
Maman is a vibrant French bakery, café, and lifestyle brand that has steadily grown into a beloved fixture across North America and Canada since its founding in 2014 by Elisa Marshall and Benjamin Sormonte. Celebrated for its dedication to family traditions and the use of the highest quality ingredients, Maman has built a reputation not only for exceptional baked goods but for creating welcoming community spaces where guests feel at home. The bakery's signature nutty chocolate chip cookie has become a standout favorite among customers, symbolizing the brand's commitment to crafting memorable flavors and experiences. Alongside their famous baked treats,... Show More
Job Requirements
- Serving experience
- Passion for hospitality
- Commitment to quality and aesthetics
- Ability to build relationships with guests
- Positive and collaborative mindset
- Flexibility to work weekends, holidays, and special events
- Quick learner with multi-tasking skills
- Friendly and upbeat personality
- Barista experience is desirable
Job Qualifications
- Serving experience
- Experienced front of house professional
- Hospitality passion
- Knowledge of industry trends
- Commitment to quality and customer experience
- Ability to build rapport with guests and team
- Positive and collaborative work style
- Quick learner with multi-tasking ability
- Adaptability to Maman's culture
- Friendly, upbeat, and efficiency-oriented attitude
- Barista experience is a plus
Job Duties
- Take ownership of the cafe spaces' aesthetics
- Run orders to tables during the week
- Buss items back to the back-of-house space
- Replenish water and cutlery stations
- Set tables and take orders from customers on weekends
- Upsell and encourage guests to try best selling items
- Ensure return visitors through warm hospitality and impeccable service
- Navigate the Toast POS system to accurately ring up orders
- Make decisions to ensure guest happiness, team success, and company profitability
- Monitor cleanliness of cups, napkins, and restrooms
- Investigate and resolve guest concerns
- Assist with restocking at the end of shifts
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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