Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $35.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
Shaw's Crab House is a distinguished dining establishment uniquely offering two exceptional restaurant experiences under one roof – a jazzy, sophisticated seafood restaurant and a lively, casual oyster bar. Renowned for its exquisite selection of seasonal crab, premium-grade fish and shellfish, freshly shucked oysters, as well as innovative sushi and sashimi combinations, Shaw's Crab House is a staple for those who appreciate quality and creativity in seafood dining. However, the restaurant doesn't overlook meat lovers and offers hand-selected USDA prime steaks, ensuring a diverse menu that caters to a wide range of palates. Shaw's commitment to quality extends beyond taste:... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work a variety of hours, days and shifts including weekends
- Ability to stand and walk for an entire shift
- Ability to safely move and lift up to 10 pounds frequently, up to 25 pounds frequently, and up to 50 pounds occasionally
- Ability to work in a confined, crowded space with variable noise and temperature levels
- Ability to communicate effectively in English
- Must follow all safety and sanitation procedures
- Must be a team player and able to get along well with others
Job Qualifications
- Effective communication skills in written and spoken English
- Ability to multitask calmly and effectively in a busy, stressful environment
- Customer service experience preferred
- Must be able to work varied shifts including weekends
- High school diploma or equivalent preferred
- Ability to safely transport food and beverages
- Knowledge of food safety and sanitation guidelines
Job Duties
- Ensure the overall guest experience exceeds expectations and anticipate guests' needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Read and check each order for any special instructions and/or restrictions before taking it out of the kitchen
- Confirm that each order has the appropriate preparation, plateware, garnish, presentation, necessary serving utensils and is complete before taking it out of the kitchen
- Communicate any food concerns to the Coordinator
- Communicate and follow up on any guest request or concern
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Comply with all safety and sanitation guidelines and procedures
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed
Job Qualifications
Experience
No experience required
Job Location
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