Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $19.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Flexible Schedule
Employee Discounts
Training and Development
Job Description
The Food Runner position is an essential role within the hospitality and dining service industry, typically found in restaurants, hotels, and other food service establishments. This role is pivotal in enhancing the guests' dining experience by ensuring timely, courteous, and efficient delivery of food orders. The hiring organization, rooted in providing outstanding guest service and maintaining high standards of food presentation, emphasizes the importance of not only delivering food but also engaging guests with genuine and personable interaction. This organization values a clean, professional environment and upholds rigorous standards of safety and food handling, ensuring every guest receives meals that... Show More
Job Requirements
- High school education
- Ability to communicate (speak, read, and write) in English
- Previous hospitality experience preferred
Job Qualifications
- Adaptability and flexibility - adapts to changing business needs, conditions, and work responsibilities and works with a variety of situations, individuals, groups, and varying customer needs
- Attention to detail - diligently attends to details and pursues quality in accomplishing tasks
- Communication - listens to others and communicates in an effective manner
- Confidence - a matured and justified self-belief in one’s ability to do the job, and the conveyance of that behalf
- Customer focus - builds and maintains customer satisfaction with the services offered by the organization
- Initiative - recognizes situations that warrant initiative and moves forward without hesitation
- reasonably resolves issues, problems, or situations
- Problem solving - resolves difficult or complicated challenges
- Teamwork - promotes cooperation and commitment within a team to achieve goals and deliverables
Job Duties
- Maintain proper grooming and uniform standards
- Ensures interior and exterior cleanliness of the restaurant
- Observes guests' body language to anticipate their needs to add to their exceptional experience
- Ensures all aspects of food presentation are in accordance with company standards
- Expeditiously delivers food from the kitchen to our guests
- Obtains any items needed for our guests to ensure a great dining experience
- Follows proper safety procedures and policies for food handling
- Answers questions the guest may have regarding our food and beverages and uses their knowledge of the restaurant to inform guests of services available
- Handles guest complaints by listening to their concerns, contacting the manager with any problems, and solving complaints to ensure guest satisfaction that will compel them to want to return
- Assists all team members with any additional items needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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