Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $35.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
Ema is a renowned Mediterranean restaurant located in Chicago's vibrant River North neighborhood, known for showcasing Chef CJ Jacobson's lighter California style of cooking. The restaurant offers a unique dining experience focusing on fresh, local produce, distinctive spices, and ingredients inspired by the Mediterranean region. Ema specializes in mezze, Mediterranean small plates designed for sharing, with signature dishes like Hummus, Charred Eggplant Spread, House-made Labneh and Stracciatella, Green Falafel, Grilled Octopus, and Chicken Kefta Kebabs. Complementing the food menu is an extensive bar program featuring a carefully curated wine list that spans selections from the Mediterranean coastline, surrounding islands, and... Show More
Job Requirements
- High school diploma or equivalent
- ability to lift and carry up to 50 pounds
- availability to work various shifts including weekends
- effective communication skills
- ability to work in a fast-paced, high-pressure environment
- ability to operate necessary tools and equipment safely
- willingness to adhere to all safety and sanitation guidelines
- ability to stand and walk for long durations
- dependable and punctual
- positive attitude and team-oriented mindset
Job Qualifications
- High school diploma or equivalent preferred
- prior experience in a fast-paced restaurant environment is an advantage
- strong communication and interpersonal skills
- ability to work effectively in a team setting
- excellent multitasking abilities
- ability to remain calm and professional under pressure
- basic knowledge of food handling and safety protocols
- demonstrated commitment to providing exceptional customer service
- physical ability to meet the demands of the role including lifting and standing for extended periods
Job Duties
- Promptly deliver food to the correct guests according to table and position numbers
- available to work a variety of hours, days and shifts, including weekends
- safely and effectively transport food or beverages to a table of three in a single trip
- safely and effectively use and operate all necessary tools and equipment
- ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
- ability to multi-task calmly and effectively in a busy, stressful environment
- work in a confined, crowded space of variable noise and temperature levels
- able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- ensure the overall guest experience exceeds expectations and anticipate guests' needs
- greet guests with a warm, sincere smile
- use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- read and check each order for any special instructions and/or restrictions before taking it out of the kitchen
- confirm that each order has the appropriate preparation, plateware, garnish, presentation, necessary serving utensils and is complete before taking it out of the kitchen
- communicate any food concerns to the Coordinator
- communicate and follow up on any guest request or concern
- follow all steps of service
- understand and follow the food allergy procedure and special orders/restrictions
- comply with all safety and sanitation guidelines and procedures
- follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- get along well with others and be a team player
- other duties will be assigned as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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