Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $21.30
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
Retirement Plan
Employee Discounts
Employee assistance program
Complimentary Meals
Job Description
The Sheraton San Diego Resort is a prestigious waterfront resort located in downtown San Diego, offering breathtaking views of the vibrant city skyline and the expansive San Diego Bay. Known for its luxurious amenities and exceptional guest experiences, the resort stands as a premier destination for travelers seeking comfort, elegance, and top-tier hospitality services. With a strong commitment to fostering a warm and inclusive environment, the Sheraton San Diego Resort cultivates a culture that values both its guests and associates, making it not only a preferred place for visitors to stay but also a coveted workplace for hospitality professionals. The... Show More
Job Requirements
- Understand the mission, vision, and goals of the hotel
- must be able to prioritize and work efficiently with limited supervision
- must be detail oriented and able to multi-task efficiently
- must be able to speak, understand, and communicate the primary language(s) used in the workplace
- must possess excellent communication, follow-up, and organizational skills
- must have the ability to push, pull, bend, squat, and lift up to 40lbs on a regular basis
- use of personal protective equipment (PPE) as needed for duty assigned and with use of required tools and equipment
- must be able to perform job functions with attention to detail, speed and accuracy
- prioritize, organize and follow-up
- be a clear thinker, remaining calm and resolving problems using good judgment
- follow directions thoroughly
- understand a guest's service needs
- work cohesively with co-workers as part of a team
- knowledgeable and ensure compliance of all state food safety guidelines
Job Qualifications
- Minimum 6 months experience in hotels, banquets, or events
- high school diploma or equivalent education required
- excellent communication skills
- strong organizational skills
- ability to multitask efficiently
- knowledge of guest service standards
- understanding of food safety and sanitation requirements
- certification in TIPS and Food Safety preferred
Job Duties
- Welcome and seat guests upon arrival to food and beverage restaurants and outlets
- seat guests according to rotation and service levels
- present menus and share knowledge of food and beverage offerings
- complete opening duties as assigned, including checking quality and quantity of all food and beverage stock and supplies using checklist
- set up the station according to service standards
- set up all condiments, supplies, food and beverages according to standards
- ensure a sufficient supply of all supplies and tools
- ensure cleanliness, condition of host stand, and of assigned station and service areas
- set up side stations with supplies and equipment
- assist guests with to go orders
- assist guests with retail and package purchases
- stock service stations
- anticipate guests' needs, respond promptly and acknowledge all guests, however busy
- monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas
- clean and wipe down food and beverage areas immediately in workstation and after guest departs
- complete closing duties and reports as assigned and leave duty after reporting to supervisor or Manager on Duty
- must be TIPS and Food Safety certified as required
- follow 4 Keys service standards, standard operation procedures, and safety standards
- follow all appropriate policies and procedures while constantly striving to improve all standards of operations
- follow safety and security procedures
- work cohesively with co-workers and all departments as part of a team
- adhere to attendance and reliability standards
- follow all additional duties as assigned by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Restaurants and hotels use OysterLink to hire.
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