Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Dental Insurance
Vision Insurance
Life insurance
employee discount
Employee Assistant Program
Food provided
Job Description
The Sheraton San Diego Hotel is a prominent downtown waterfront resort known for its stunning views of San Diego's skyline and bay. As one of the most renovated and rapidly growing resorts in the San Diego area, it offers guests a luxurious and memorable hospitality experience. The Sheraton San Diego is committed to fostering a culture of care and excellence, not only for its guests but also for its associates. With a mission to be a resort that guests love to stay at and associates love to work for, the Sheraton San Diego emphasizes a supportive and engaging work environment.... Show More
Job Requirements
- Understand the mission, vision, and goals of the hotel
- prioritize and work efficiently with limited supervision
- be detail oriented and able to multi-task efficiently
- speak, understand, and communicate the primary language(s) used in the workplace
- possess excellent communication, follow-up, and organizational skills
- have the ability to push, pull, bend, squat, and lift regularly
- use Personal Protective Equipment as needed
- perform job functions with attention to detail, speed, and accuracy
- be a clear thinker, remain calm, and resolve problems using good judgment
- follow directions thoroughly
- understand guests' service needs
- work cohesively with co-workers
- ensure compliance with state food safety guidelines
Job Qualifications
- High school diploma or equivalent education
- minimum 6 months experience in hotels, banquets, or events
- excellent communication skills
- strong customer service orientation
- organizational skills
- ability to multi-task
- problem-solving skills
- ability to maintain calm and use good judgment under pressure
- knowledge of food safety standards
- TIPS certification required
- ability to work as part of a team
Job Duties
- Welcome and seat guests upon arrival to food and beverage restaurants and outlets
- seat guests according to rotation and service levels
- present menus and share knowledge of food and beverage offerings
- complete opening duties including checking quality and quantity of food and beverage stock using checklist
- set up the station and all condiments, supplies, food and beverages according to service standards
- ensure sufficient supply of all supplies and tools
- maintain cleanliness and condition of host stand and assigned station
- set up side stations with supplies and equipment
- assist guests with to-go orders and retail purchases
- stock service stations
- anticipate guests' needs and respond promptly
- monitor cleanliness, sanitation, and organization of assigned areas
- clean and wipe down food and beverage areas after guest departs
- complete closing duties and report to supervisor or manager on duty
- maintain TIPS and Food Safety certification
- follow 4 Keys service standards, SOPs, and safety standards
- comply with all policies and procedures and strive to improve operations
- follow safety and security procedures
- work cohesively with co-workers and departments
- adhere to attendance and reliability standards
- perform all additional duties assigned by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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