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Potawatomi Casino Hotel

Ru Yi Host (PT)

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $13.43 - $1.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
training programs
flexible schedule

Job Description

Ru Yi is a vibrant, fast-paced dining establishment known for delivering exceptional guest service and memorable experiences. As part of a dynamic hospitality environment, Ru Yi operates within a bustling casino and hotel setting where every interaction counts. The company prides itself on creating a welcoming atmosphere for guests while maintaining a high standard of excellence in service and operational integrity. Their commitment to upholding the mission, vision, and values ensures a workplace culture that values professionalism, dedication, and teamwork.

The position of Ru Yi Host plays a critical role in this high-energy environment by managing guest seating and ... Show More

Job Requirements

  • High school diploma or equivalent
  • 1 year of related experience preferred
  • ability to achieve Responsible Alcohol and ServSafe certifications within 90 days
  • discretion in handling confidential information
  • professional interaction with guests and team members
  • availability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays
  • physical ability to perform tasks including lifting up to 50 pounds with assistance
  • ability to operate a personal computer
  • willingness to wear required personal protective equipment

Job Qualifications

  • A high school diploma or equivalent preferred
  • 1 year of related experience preferred
  • ability to successfully achieve Responsible Alcohol and ServSafe certifications within 90 days
  • ability to maintain discretion in handling confidential information
  • ability to interact with guests and team members professionally
  • ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays
  • ability to operate a personal computer
  • physical ability to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely
  • ability to lift, carry, push, pull, or move objects up to 25 pounds regularly and up to 50 pounds occasionally with assistance

Job Duties

  • Seats guests and manages the seating chart
  • monitors venues activity to determine seating and dining flow
  • handle high volumes of guest needs in an organized, efficient and professional manner
  • input accurate reservations and guest requests into a digital reservation system
  • assist guests with online ordering/kiosks when placing to-go orders
  • greet guests with a friendly expression of acknowledgement and good wishes
  • answer the phone with cheerful introduction while speaking clearly
  • ensure to-go food transport is complete, clean and ready for guests
  • take and/or refill non-alcoholic beverage orders
  • respond to guests inquiries and requests in a timely, friendly and efficient manner
  • maintain a clean, well-stocked, and safe working environment
  • maintain complete knowledge of the venue to include menu items, beverage selections, specials, promotions, events, and policies
  • maintain thorough knowledge of the casino and hotel in order to answer guest questions and provide directions
  • assist servers and bussers by helping to clear, wipe, and reset tables as needed
  • work at other venues as assigned, based on business needs
  • perform job duties in full compliance with departmental internal controls, policies, procedures, and regulations
  • perform other duties as assigned
  • perform opening and closing duties, as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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