Job Overview
Employment Type
Internship
Full-time
Work Schedule
Standard Hours
Benefits
comprehensive training
career growth
Leadership development
competitive compensation
job security
Job Description
UniFirst is a leading provider of workplace uniforms and facility services, dedicated to delivering exceptional customer service and operational excellence. With a rich history and a commitment to innovation, UniFirst serves diverse industries by offering high-quality uniform rental services, facility service programs, and specialized solutions tailored to meet client needs. Recognized for its strong corporate culture and employee development programs, UniFirst invests heavily in training and leadership development to ensure its workforce is equipped to meet the evolving demands of the market. The company fosters an inclusive and supportive work environment where career growth and employee engagement are prioritized.
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Job Requirements
- High school diploma or equivalent
- Two years prior experience in customer service or operations management
- Meet all DOT requirements
- Valid driver’s license with a clean driving record
- Strong leadership and decision-making skills
- Effective communication and interpersonal abilities
- Ability to work independently and collaboratively
- Excellent organizational and time management skills
- Willingness to relocate as needed
Job Qualifications
- High School Diploma or equivalent
- Bachelor’s degree in Business, Operations Management, or related field is highly preferred
- 2 years prior experience in a customer service or operations management role
- Meet all DOT requirements
- Driver’s license and clean driving record
- Strong leadership, decision-making, and problem-solving abilities
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Excellent organizational and time-management abilities
- Problem-solving mindset with a focus on customer satisfaction
- Ability to balance strategic planning, handling of multiple tasks, and meeting deadlines in a fast-paced environment
- Comfortable working in an office setting as well as in a physically demanding operational setting
- Flexibility and willingness to relocate
Job Duties
- Learn to supervise, coach, and evaluate Route Service Representatives, Route Service Supervisors, and support staff
- Assist with workforce planning, including interviewing, hiring, onboarding, and performance management
- Partner with an RSM to oversee daily operations, ensuring service routes meet company standards for efficiency, safety, and quality
- Make decisions on resource allocation, route adjustments, and staffing coverage to support business continuity
- Analyze operational metrics to identify opportunities for cost savings, improved service delivery, and productivity gains
- Build and maintain long-term client relationships by providing proactive solutions and resolving escalated service issues
- Ensure compliance with DOT, OSHA, and company safety standards by monitoring and reinforcing adherence among team partners
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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