Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Work Schedule
Day Shifts
Benefits
competitive salary
Paid Time Off
Medical
Dental
Vision health insurance
Robust supplemental insurance
wellness programs
Hotel and travel discounts
generous retirement/401k benefits
Education and professional development
Employee luncheons and employee recognition programs
Job Description
The Dalmar Hotel, part of the prestigious Wurzak Hotel Group, stands out as an award-winning luxury hotel in Fort Lauderdale. Renowned for its exceptional guest experiences and innovative hospitality services, The Dalmar Hotel offers a range of inviting dining and beverage venues including Terrace Grill, Rose's Coffee Shop, The Lobby Bar with pool service, and Sparrow Rooftop Bar. With a dedicated team of over 200 members, the hotel thrives on delivering memorable and personalized service to each guest, setting a standard of excellence that elevates Fort Lauderdale's hospitality scene.
This role invites a passionate Barista who is enthusiastic abo... Show More
This role invites a passionate Barista who is enthusiastic abo... Show More
Job Requirements
- Ability to prepare and serve customized coffee beverages
- Ability to understand and provide friendly guest service
- Greet guests in a friendly and courteous manner and explain any specials and/or promotions for guest awareness
- Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages
- Record the details of the order from the guests check for accuracy
- Ability to understand and comply with proper ordering and food handling techniques and state and local serving guidelines
- Attention to details with good organizational and efficient time management skills
- Great customer service skills and demonstrated willingness to exceed guest expectations
- Consistent professional attitude and behavior with effective listening and communication skills
- Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient
Job Qualifications
- High school education or related experience
- Previous experience as a coffee shop barista in a cafe setting is a plus
- Familiarity with hospitality industry practices preferred
- Ability to prepare and serve customized coffee beverages
- Ability to understand and provide friendly guest service
- Great customer service skills and demonstrated willingness to exceed guest expectations
- Consistent professional attitude and behavior with effective listening and communication skills
Job Duties
- Complies with all guest service basics such as uniforms, name tags and proper guest greeting
- Knowledgeable on hotel facilities and services to assist guests as appropriate
- Ensures all communication containing company, hotel, brand and guest information is consistent with privacy policies, practices and regulations
- Impresses guests with quality and timely service in a pleasant and friendly manner
- Maintains complete knowledge of and comply with all departmental policies/service procedures/standards
- maintains complete knowledge of correct maintenance and use of equipment
- Uses equipment only as intended
- Anticipate guests and fellow team member needs, respond promptly and acknowledge all guests and team members, however busy and whatever time of day
- be familiar with all hotel services/features and activities to respond to guest inquiries accurately
- Respond in positive, calm tone to guest and team members at all times
- Resolve guest complaints, ensuring guest satisfaction
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas
- Greet guests as they arrive
- Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items, and safety hazards to management
- Reports any deviations from policies, procedures, brand standards and regulations to management
- Complete closing side duties
- All other duties as assigned by manager
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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