You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $59,000.00 - $73,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
bonus eligibility
Career Development
Job Description
The Miami Beach EDITION is a distinguished luxury hotel located at 2901 Collins Ave, Miami Beach, Florida. As part of the globally recognized Marriott International family, the EDITION brand represents a unique blend of boutique hotel charm, exceptional service, and a modern, sophisticated atmosphere. Conceived through the visionary genius of boutique hotelier Ian Schrager, the brand seamlessly combines the polish and perfectionism expected from world-class hospitality with the individuality and charisma that discerning travelers appreciate. The Miami Beach EDITION caters to a clientele that values originality, quality, design, and impeccable service delivered with personality and flair. With a focus on... Show More
Job Requirements
- High school diploma or GED
- 4 years experience in guest services, front desk, housekeeping, or related field
- OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- 2 years experience in guest services, front desk, housekeeping, or related field
- Proven leadership skills
- Strong communication abilities
- Ability to manage multiple tasks effectively
- Proactive approach to problem-solving
- Commitment to guest satisfaction and team empowerment
Job Qualifications
- High school diploma or GED with 4 years experience in guest services, front desk, housekeeping, or a related field
- OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 2 years experience in guest services, front desk, housekeeping, or a related field
- Proven leadership experience in hospitality operations
- Strong understanding of guest service and employee satisfaction principles
- Ability to analyze financial data and performance metrics
- Excellent communication and interpersonal skills
- Ability to handle employee and guest concerns professionally
- Experience with scheduling and staff development
Job Duties
- Assist in managing daily operations of rooms area departments including Front Office, Engineering/Maintenance and Housekeeping
- Lead and motivate room operations team ensuring goals related to guest tracking and productivity are met
- Foster a work environment emphasizing teamwork, continuous improvement, motivation and empowerment
- Monitor and improve guest and employee satisfaction by analyzing feedback and developing action plans
- Communicate and update team on departmental goals and performance results
- Manage scheduling aligned with guest and occupancy goals
- Perform operational duties as needed to meet business requirements
- Address employee and guest concerns professionally and proactively
- Review financial documents to identify cost reduction and improve productivity
- Participate in annual quality audits and ensure compliance with hotel policies
- Interview and assist with hiring decisions
- Ensure thorough orientation and training of new staff
- Administer disciplinary actions under established procedures
- Celebrate team successes and recognize contributions publicly
- Uphold guest service standards and ensure all team members meet hospitality requirements
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All