Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $59,000.00 - $73,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Performance bonus
Retirement Plan
employee discount
Career development opportunities
Job Description
Dallas Marriott Downtown is a premier hotel located in the heart of Dallas, Texas, offering exceptional hospitality services to business and leisure travelers alike. This hotel is part of the globally recognized Marriott International brand, known for upholding the highest standards in guest service, comfort, and luxury. Situated at 650 N Pearl St, Dallas Marriott Downtown boasts modern amenities, well-appointed guest rooms, and versatile event spaces. With a commitment to providing excellent customer experiences, the hotel attracts a diverse clientele that appreciates impeccable service and a welcoming atmosphere.
This position is a full-time management role within the Rooms & G... Show More
This position is a full-time management role within the Rooms & G... Show More
Job Requirements
- High school diploma or GED
- 4 years experience in guest services, front desk, housekeeping, or related area
- OR 2-year degree from accredited university
- 2 years experience in guest services, front desk, housekeeping, or related area
- Ability to lead and motivate a team
- Effective problem-solving skills
- Strong organizational skills
- Excellent customer service orientation
Job Qualifications
- High school diploma or GED with 4 years experience in guest services, front desk, housekeeping, or related area
- OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 2 years experience in guest services, front desk, housekeeping, or related area
- Strong leadership and team motivation skills
- Excellent communication and interpersonal abilities
- Ability to analyze financial statements and performance reports
- Knowledge of hospitality standards and compliance procedures
Job Duties
- Assist in managing execution of all room operations such as front office, engineering/maintenance, and housekeeping
- Lead a specific team while helping meet or exceed property goals
- Monitor and improve guest and employee satisfaction
- Manage scheduling and staff hiring recommendations
- Address and resolve guest and employee concerns proactively
- Follow property second effort and recovery plans
- Perform hourly job functions as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink supports hiring across hospitality industries.
You may be also interested in: