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Rooms Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $57,000.00 - $71,000.00
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Work Schedule

Standard Hours
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Benefits

Relocation assistance
Health Insurance
bonus eligibility
Paid Time Off
employee recognition programs
Career development opportunities
team environment

Job Description

The Ritz-Carlton Dallas Las Colinas is a prestigious luxury hotel located in Irving, Texas. As part of the globally renowned Ritz-Carlton brand under Marriott International, this property is dedicated to delivering exceptional guest experiences and renowned hospitality services. The hotel is synonymous with elegance, superior service, and an unwavering commitment to comfort and satisfaction, attracting travelers seeking a refined and memorable stay. The establishment boasts over 100 award-winning locations worldwide, with a culture that empowers associates to be creative, thoughtful, and compassionate. At the heart of its service philosophy are the brand's Gold Standards, which include the Employee Promise, Credo,... Show More

Job Requirements

  • High school diploma or GED
  • Minimum of 4 years experience in guest services, front desk, housekeeping, or related area
  • OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration or related field
  • At least 2 years of relevant professional experience
  • Strong organizational and interpersonal skills
  • Ability to work full time with flexible schedule
  • Willingness to relocate if necessary

Job Qualifications

  • High school diploma or GED with 4 years experience in guest services, front desk, housekeeping, or related professional area
  • OR 2-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major with 2 years experience in guest services, front desk, housekeeping or related area
  • Strong leadership and communication skills
  • Ability to manage multiple departments and staff
  • Knowledge of hospitality service culture and standards

Job Duties

  • Assist in managing all operations in the rooms area departments including Front Office, Engineering/Maintenance, Housekeeping
  • Lead specific team and communicate property goals
  • Monitor compliance with standards and procedures
  • Take proactive approaches to employee and guest concerns
  • Perform hourly job functions as needed
  • Conduct interviews and assist in hiring decisions
  • Review financial reports to maximize department performance

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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