Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,500.00 - $76,600.00
Work Schedule
Flexible
Benefits
health coverage
dental coverage
vision coverage
401(k) with Company Match
Employee Discounts
Free Golf
Tuition Reimbursement
Professional Development
Paid Time Off
Holidays
Job Description
PCH Hotels & Resorts is an award-winning, full-service hospitality management company dedicated to delivering exceptional guest experiences across its diverse portfolio. Operating nine hotels and resorts, PCH Hotels & Resorts offers guests and associates access to over 25 restaurants, bars, and lounges, alongside full-service spas, retail shopping outlets, and a performing arts center that enriches the cultural fabric of each property. As a trusted partner of prestigious Marriott, IHG, Autograph, and Renaissance brands, PCH Hotels & Resorts continuously pursues growth and excellence in hotel, resort, and lifestyle sectors. The company prides itself on its unique philosophy of "Hospitality with Heart... Show More
Job Requirements
- Bachelor's degree in Hospitality Management or related field
- minimum of 3 years' experience in hotel operations or similar roles
- proficient with scheduling and purchasing software
- knowledge of food safety and sanitation regulations
- strong organizational and multitasking abilities
- excellent customer service skills
- ability to work flexible hours including peak periods
Job Qualifications
- Proven experience in hotel operations management
- strong leadership and team-building skills
- excellent communication and interpersonal abilities
- proficient in inventory and cost control procedures
- knowledge of IHG brand standards and hospitality compliance
- ability to handle guest concerns effectively and empathetically
- problem-solving skills with attention to detail
Job Duties
- Lead and inspire teams in Food & Beverage and Housekeeping
- deliver top-tier guest service while ensuring every detail shines
- keep operations on track with smart scheduling, purchasing, and cost control
- champion safety, sanitation, and compliance standards
- turn guest feedback into action plans that raise the bar
- develop associates through hands-on training, coaching, and mentorship
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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