Heihotels

Rooms Manager-in-Training

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $25.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
vacation
sick leave
holiday leave
Pet insurance
Life insurance
short-term disability
long-term disability
401(k) savings plan
Employee Discounts

Job Description

HEI Hotels and Resorts is a renowned hospitality company dedicated to providing exceptional guest experiences through its diverse portfolio of hotels and resorts. The company is committed to fostering a diverse and inclusive workplace where all employees feel valued and supported, creating a culture that emphasizes growth, development, and excellence. HEI is proud to support U.S. military veterans and actively encourages qualified military candidates to apply, underlining its commitment to diversity and inclusion across its workforce.

As an established leader in the hospitality industry, HEI Hotels and Resorts offers a comprehensive benefits program designed to support the physical, mental, ... Show More

Job Requirements

  • Recent or current graduate of a hospitality program preferred
  • Flexibility to relocate for placement after completion of the MIT program
  • Effective verbal and written communication skills
  • Ability to adapt communication style to suit different audiences

Job Qualifications

  • Recent or current graduate of a hospitality program preferred
  • Effective verbal and written communication skills
  • Ability to adapt communication style to suit different audiences such as supervisors, coworkers, and the public
  • Flexibility to relocate for placement after completion of the MIT program

Job Duties

  • Shadow both the Front Office and Housekeeping departments at the assigned hotel
  • Complete shifts in each position within the Front Office and Housekeeping departments
  • Consistently attend department meetings within the Front Office and Housekeeping departments as well as any leadership meetings at the hotel
  • Become proficient with operating the PMS and all other systems used by the Front Office and Housekeeping
  • Utilize labor management tools to schedule and control labor costs
  • Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality
  • Ensure compliance with Room Standard Operating Procedures and Policies
  • Comply with attendance rules and be available to work on a regular basis
  • Perform any other job related duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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