Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $80,000.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
health benefits
Winter ski pass
Summer golf membership
Complimentary stays
Onsite Fitness Membership
Employee Discounts
401(k) matching
Job Description
Spruce Peak is a distinguished mountain community nestled in the heart of Vermont, recognized as the premier destination in the picturesque Green Mountains. This exclusive resort community is uniquely situated slope side at Stowe Resort, offering guests unrivaled access to year-round adventures, elegant escapes, destination weddings, and more. Surrounded by breathtaking natural beauty, Spruce Peak combines luxury and nature to create a truly memorable experience for visitors. The community prides itself on its exceptional teamwork and commitment to high standards, which is reflected throughout every facet of its operation. Located at the pinnacle of Vermont, Spruce Peak is more than... Show More
Job Requirements
- College degree preferred
- 2-3 years prior hotel or hospitality experience
- Experience managing and leading a team
- Experience in high-volume and luxury establishments
- Excellent communication skills
- Technical proficiency and the ability to learn new programs
- Strong attention to detail
- Strong organizational and time management discipline
- Solid judgment and ability to resolve conflicts effectively
- Operate effectively in stressful situations
- Ability to multi-task
- Ability to adapt to changing guest and business needs
Job Qualifications
- College degree preferred
- 2-3 years prior hotel or hospitality experience
- Experience managing and leading a team
- Experience in high-volume and luxury establishments
- Excellent communication skills
- Technical proficiency and the ability to learn new programs
- Strong attention to detail
- Strong organizational and time management discipline
- Solid judgment and ability to resolve conflicts effectively
- Operate effectively in stressful situations
- Ability to multi-task
- Ability to adapt to changing guest and business needs
Job Duties
- Responsible for short and long-term planning and the management of the hotel's front office operations
- Develop and recommend the budget, labor cost plans and objectives and manage within those approved plans
- Maintain guest room inventory
- Coach and counsel employees on the Spruce Peak service standards and procedures
- Ensure all operations and cash handling are done per policies and procedures
- Maintain excellent communication with the housekeeping department
- Maintain information on prices, rates, specials, packages, programs, etc, while ensuring all staff are trained in all areas
- Analyze, investigate, and resolve guest complaints
- Ensures proper staffing levels for customer service goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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