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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $63,000.00 - $65,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Job Description
Pyramid Global Hospitality is a leading global hospitality management company known for its strong commitment to its employees and a People First culture. With over 230 properties worldwide, Pyramid Global Hospitality creates supportive and inclusive work environments that foster diversity, growth, development, and wellbeing. The company prides itself on building meaningful relationships with its team members, investing in employee development, and providing a comprehensive benefits package. These benefits include health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and employee rates on hotel stays. Pyramid Global Hospitality encourages ongoing training and development opportunities, empowering employees to build... Show More
Job Requirements
- 5+ years of experience in hotel operations or a similar role
- Strong leadership, communication and problem-solving skills
- Expertise in front office operations
- Ability to work flexible hours including weekends and holidays
Job Qualifications
- 5+ years of experience in hotel operations or a similar role
- Strong leadership, communication and problem-solving skills
- Expertise in front office operations
- Ability to work flexible hours including weekends and holidays
Job Duties
- Oversee the daily operations of front office, housekeeping and guest services to ensure efficiency and guest satisfaction
- Ensure smooth coordination between departments to enhance the overall guest experience
- Conduct regular inspections of guest rooms and public areas to uphold cleanliness and quality standards
- Monitor guest feedback and implement service improvements
- Establish and enhance service standards that align with the hotel's brand
- Monitor room revenue, occupancy and financial reports to identify areas for improvement
- Collaborate with revenue management to optimize pricing strategies and room inventory
- Recruit, train and coach associates to maintain high performance and service standards
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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