Job Overview
Work Schedule
Flexible
Weekend Shifts
Benefits
fun work environment
Close-knit team culture
Autonomy and influence
opportunities for career growth
Positive and upbeat workplace culture
Job Description
RISE Uptown is a distinguished boutique hotel located in the heart of uptown Phoenix, renowned for its unique blend of design-forward aesthetics and personalized guest experiences. This 79-room hotel epitomizes boutique hospitality by combining stylish ambiance with exceptional service, creating a memorable stay for every guest. The hotel prides itself on maintaining a warm, inviting atmosphere that feels authentic and connected to the local community, making it a beloved destination for travelers seeking a distinct and enjoyable lodging option in Phoenix. With a focus on cultivating a tight-knit team culture, RISE Uptown emphasizes both professional excellence and personality, valuing employees... Show More
Job Requirements
- Availability to work varied shifts, weekends, and holidays as business demands
- Ability to stand, sit and walk for varying lengths of time, often long periods
- Ability to bend, stoop, squat and stretch
- Ability to lift approximately fifty (50) pounds of equipment or supplies on and off a cart, using safe lifting techniques
- Ability to push and pull carts weighing up to fifty (50) pounds
- Good communication skills, both written and verbal, using written communication skills to mark completed rooms on daily paperwork
- Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening and hearing ability and visual ability
- Knowledge of and ability to administer first aid
- Ability to direct evacuations in an emergency
Job Qualifications
- 3-5 years rooms leadership experience, ideally in boutique or lifestyle hotels with both Front Office and Housekeeping
- Strong communicator who loves developing people and elevating the guest experience
- Organized, detail-oriented, and comfortable wearing multiple hats in a smaller operation
Job Duties
- Lead and support small, tight-knit Front Office and Housekeeping teams through on-the-floor coaching and involvement
- Jump in wherever needed—front desk, room inspections, guest relations—to keep operations running smoothly
- Maintain high standards of cleanliness, service, and efficiency across all guest-facing areas
- Resolve guest issues with warmth, creativity, and quick decision-making
- Help develop a positive, upbeat, boutique hotel culture that feels authentically “RISE”
- Develop strong SOP's, service standards and business practices
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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