Rooms Division Manager - Four Points Greensboro Airport, NC
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,000.00 - $60,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
weekly paycheck
bonus potential
401k
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Travel Discounts
company scholarships
education opportunities
Job Description
Four Points by Sheraton Greensboro Airport is a prominent hotel that provides exceptional accommodation and services, ideally located near the Greensboro Airport. Part of the globally recognized Marriott International brand, Four Points by Sheraton is known for its commitment to delivering a welcoming and comfortable experience for both leisure and business travelers. The hotel combines convenience with outstanding guest services, including well-appointed rooms, quality dining options, and amenities tailored to meet the needs of every visitor. With a focus on clean, modern design and personalized hospitality, the Four Points by Sheraton Greensboro Airport continues to build a reputation as a... Show More
Job Requirements
- Minimum 5-10-year hotel experience and 5 year or more in a managerial role
- strong customer service skills with a focus on guest satisfaction
- strong interpersonal skills in person written and over the phone
- excellent problem solving and conflict resolution skills
- ability to manage and motivate staff members
- ability to stand and walk for extended periods of time
- schedule flexibility ability to fill in shifts 24 hours a day
- availability nights and holidays
- weekends are a must as these are the busiest days at the hotel and days off will regularly be on week days
- this role will require consistent 2pm-12am shift coverage providing manager on duty support during evening/night hours
Job Qualifications
- Strong customer service skills with a focus on guest satisfaction
- strong interpersonal skills in person written and over the phone
- excellent problem solving and conflict resolution skills
- ability to manage and motivate staff members
- knowledge and experience in a busy airport hotel with all segments of business including airline crew business
Job Duties
- Oversee and manage the hotels daily operations including front desk housekeeping maintenance transportation and food and beverage departments
- oversee the training and ongoing performance of associates
- assist with budgeting and financial management of the hotel
- maintain knowledge of area events and hotel offerings
- maintain good customer relations answer questions resolve concerns in a timely manner
- maintain communication between departments
- troubleshoot and resolve any issues that may arise
- complete administrative reports as requested
- interface with the sales department and revenue management to ensure groups corporate guests and events are executed as contracted
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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