Rooms Division Manager
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,200.00 - $65,200.00
Work Schedule
Standard Hours
Benefits
401(k) with match
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid holidays
Team Member Travel Perks
Job Description
The Hilton Garden Inn Pittsburgh Southpointe is a distinguished hotel property located in the vibrant Pittsburgh area. Locally owned and operated by the Piatt Hotel Group, this property belongs to a family-owned management portfolio renowned for its well-maintained, newly constructed, and renovated hotels across Western Pennsylvania. Piatt Hotel Group is dedicated to fostering career growth, offering clear pathways to new responsibilities, career advancement, and continuous learning opportunities for team members at all levels. Hilton, as a brand, holds the prestigious #1 spot on Fortune's Best Companies to Work For in the United States, reflecting a strong commitment to employee satisfaction,... Show More
Job Requirements
- High School diploma or equivalent
- hotel supervisory experience required
- minimum of two years Front Office Manager experience
- minimum of one year in revenue management
- ability to work autonomously
- trustworthy and results-driven
- ability to handle multiple tasks in a fast-paced environment
- willingness to participate in community-driven events and organizations
- excellent oral and written communication skills
Job Qualifications
- High School diploma or equivalent
- hotel supervisory experience required
- minimum of two years Front Office Manager experience
- minimum of one year in revenue management
- Hilton experience preferred but not required
- strong leadership skills
- excellent business and analytical skills
- working knowledge of Microsoft Office Suite
- highly organized with solid oral and written communication skills
Job Duties
- Train associates and managers in each department
- ensuring exceptional guest experiences by establishing and maintaining high service standards
- monitoring guest feedback and addressing any issues promptly
- conduct regular inspections and implement corrective actions
- ensure compliance with health, safety, and security protocols
- optimize processes by analyzing operational data and identifying areas for improvement
- act as systems matter expert in rooms related platforms
- assist General Manager in emergencies or unforeseen situations
- work with General Manager, Revenue Manager and Sales Team to provide insights and recommendations
- promote teamwork and associate morale
- ensure proper recruiting, interviewing, screening, reference checking, and hiring procedures
- assist with onboarding new employees and benefits enrollment
- resolve service issues via written communication or phone calls
- ensure billing is reconciled and follow accounting policies
- assist in developing requests and budgets for CAPEX
- support other leadership team members and managers when needed
OysterLink is built for hospitality recruitment.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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