Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Employee assistance program
Job Description
Miami Airport Marriott is a premium hospitality establishment located at 1201 NW 42nd Ave, Miami, Florida. This hotel is part of the distinguished Marriott International portfolio, renowned globally for its commitment to delivering exceptional guest experiences. The hotel is strategically situated near Miami International Airport, making it a favored choice for both business travelers and tourists seeking convenience coupled with high-quality service. As a full-service hotel, Miami Airport Marriott offers a range of amenities including comfortable guest rooms, meeting spaces, dining options, and access to local attractions in Miami. The hotel aims to provide a seamless and memorable stay for... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- less than 1-year related work experience
- no supervisory experience
- ability to stand, sit, or walk for extended periods
- ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
- compliance with company policies and procedures
- excellent interpersonal skills
- capability to maintain confidentiality
- professional personal appearance
- valid payment handling skills
Job Qualifications
- High school diploma or G.E.D. equivalent
- less than 1-year related work experience
- no supervisory experience
- excellent communication skills
- ability to handle multiple tasks in a fast-paced environment
- strong guest service orientation
- proficiency with computer and POS systems
Job Duties
- Assign room according to guest request and preferences whenever possible
- pre-register designated guests and prepare key packets
- organize and coordinate check-in/pre-registration procedures for arriving groups
- review/track/accommodate requests for room/check-out changes when possible and communicate status to appropriate staff
- confirm reservations and cancellations
- review out-of-order rooms daily
- ensure rates match market codes and document exceptions
- verify and adjust billing for guests
- file guest paperwork or documentation
- set up/process all guest check-ins/check-outs
- activate room keys
- secure valid payment
- identify any over-commitments
- perform duplicate reservation checks and block rooms
- run daily reports
- follow up with guests to ensure their requests or problems have been met to their satisfaction
- receive, record, and relay messages accurately, completely, and legibly
OysterLink helps hospitality teams hire in one place.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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