Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $23.70
Work Schedule
Weekend Shifts
Benefits
competitive pay
Medical
Dental
Vision
401K opportunities
Travel Discounts
Tuition Reimbursement
Professional counseling
Family support
Free on-site parking
Department celebrations
Associate Appreciation Week
Monthly associate recognition and reward programs
Stipend for work shoes
growth and development opportunities
Job Description
Hyatt Vacation Club (HVC) is a renowned hospitality company dedicated to making vacation dreams come true for travelers worldwide. Operating under the prestigious Hyatt brand, HVC specializes in providing exceptional vacation ownership experiences within a supportive, friendly, and beautiful work environment. Known for its commitment to excellence, care, and inclusivity, Hyatt Vacation Club offers a diverse range of vacation options, focusing on creating memorable moments for its guests in various scenic and luxurious locations. The company prides itself on fostering a culture that values teamwork, professional growth, and employee well-being, providing competitive pay and an extensive benefits package to its... Show More
Job Requirements
- Available to work various shifts, holidays, and both weekend days
- able to reach overhead and below the knees, perform bending, twisting, pulling, and stooping
- able to stand, sit, or walk for extended periods
- lift, carry, push, pull items weighing up to 10lbs without assistance
- position may require background and drug screening
- high school diploma or equivalent
- customer service experience preferred
Job Qualifications
- High school diploma or equivalent
- previous experience in customer service or hospitality preferred
- strong communication and organizational skills
- ability to multitask in a fast-paced environment
- proficiency with reservation systems and basic computer skills
- ability to work various shifts including holidays and weekends
- commitment to delivering excellent guest service
Job Duties
- Assigns a room according to guest requests and preferences whenever possible
- reviews, tracks, accommodates requests for room and check-out changes when possible
- performs duplicate reservation checks and blocks rooms
- confirms reservations and cancellations
- communicates to appropriate staff that there are guests who are waiting for an available room
- organizes and coordinates check-in and pre-registration procedures for arriving groups
- reviews requests for late check-outs and approves according to occupancy
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Job Qualifications
Experience
No experience required
Job Location
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