Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and development opportunities
meal discounts
Paid holidays
Job Description
The hiring establishment is a healthcare facility that is dedicated to providing exceptional patient care and services. As a critical part of its operations, the facility offers a comprehensive room service program designed to meet the dietary needs and preferences of patients with the highest standard of quality and safety. This program operates under strict adherence to regulatory agency policies such as HACCP to ensure food safety and patient satisfaction. The facility employs a dedicated team responsible for the preparation, delivery, and management of patient meals, ensuring that every dining experience contributes positively to the overall patient care. This healthcare... Show More
Job Requirements
- Must be a high school graduate or equivalent
- previous supervisor experience preferred
- ability to stand, walk, sit, stoop, reach, lift, speak, and hear during shift
- lifting up to 35 lbs for clinical staff and 50 lbs for non-clinical staff, with assistance for heavier items
- must be able to perform essential job functions satisfactorily
- willingness to adhere to hospital and department policies
- strong interpersonal skills to communicate with diverse patient populations
- capability to manage and supervise a team effectively
Job Qualifications
- High school graduate or equivalent
- previous supervisor experience preferred
- knowledge of food safety regulations such as HACCP
- strong leadership and communication skills
- ability to train and mentor staff
- understanding of patient dietary needs
- ability to maintain accurate records and reports
- problem-solving skills
Job Duties
- Supervises all room service representatives, expediters, floor stocker, and dish room attendants activities
- communicates effectively with employees, patients, and family members to ensure quality patient meals and resolve problems
- maintains records for financial and quality control monitors including taking food temperatures, tray counts, audits, test trays, and meal rounds
- holds pre-service meetings with the room service team
- reports discrepancies to room service supervisor in a timely manner
- ensures tray tickets print on time and trays are made and delivered timely and efficiently
- assists with training of all room service employees and has knowledge of all diets
- documents incidents and reports them to room service supervisor
- maintains adherence to department and hospital policies and procedures
- supervises and corrects employees not adhering to policies
- exemplifies leadership skills by setting a good example
- assists Room Service Supervisor with projects as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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