Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
supplemental coverage
401k Retirement Plan
Education tuition reimbursement
Paid vacation
Holiday pay
Weekly Resort Prizes
Career development workshops
FREE daily meal
Internal Advancement
Job Description
Atlantis Casino Resort Spa is a renowned destination recognized for offering a luxurious and comprehensive resort experience that blends gaming, entertainment, dining, and relaxation. This established resort is distinguished by its commitment to excellence and providing top-tier service to its guests, ensuring a memorable visit each time. Atlantis Casino Resort Spa is more than just a casino; it is a full-service resort that prioritizes guest satisfaction, innovative amenities, and a collaborative work culture that supports its employees. The resort operates in a competitive hospitality industry and has grown to be a leader in the region, noted for its vibrant atmosphere... Show More
Job Requirements
- high school diploma or equivalent
- 3 to 5 years of high volume restaurant supervision or management experience
- ability to obtain Alcohol Awareness Certification
- ability to obtain Food Safety Certification
- must adhere to grooming standards with no visible tattoos, piercings or unnatural hair colors
- able to stand, walk, use hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl
- able to occasionally lift and move up to 25 pounds
- specific vision abilities including close, distance, color, peripheral vision, depth perception, and focus
- must perform assignments in a timely manner
- must use proper telephone etiquette at all times
- able to work under stress in a fast-paced environment
Job Qualifications
- 3 to 5 years high volume restaurant supervision or management experience
- ability to obtain an Alcohol Awareness Certification
- ability to obtain a Food Safety Certification
- knowledge of beer, wine, and alcohol
- good organizational skills
- good interpersonal communication skills
- knowledge in use of POS systems
- computer knowledge including Microsoft Excel, Word, Outlook
- professional appearance in dress and manner
- able to operate and troubleshoot InfoGenesis point of sales system
- accurately prepare payroll records in the timeworks system
- able to work with Stratton Warren, AS 400 and LMS systems
- use proper telephone etiquette at all times
- able to work in a fast-paced environment and manage stress successfully
- responsible for handling guest complaints and concerns positively and performing guest recovery when needed
Job Duties
- support company philosophies, goals and mission statement
- create and maintain a positive work environment that promotes a team concept
- responsible for the acquisition and maintenance of a staff of highly qualified and trained team members who share the common goal of providing the absolute best service and guest experience possible
- coach, reward and discipline team members for both positive and negative performance issues
- monitor team member performance on a daily basis to ensure that all established guest service standards are being followed
- responsible for ongoing day to day training so that team members know and understand exactly what is expected of them
- actively involved in recruiting, interviewing and hiring new team members
- proactive in the retention of current team members in an effort to reduce turnover expenses
- responsible for preparation of team member performance evaluations in a timely manner
- responsible for scheduling and maintaining proper staffing levels
- prepare and approve payroll records on a daily basis
- perform requested assignments in a timely manner
- be involved in research, menu development and pricing strategies
- remain current and competitive with new products, trends, equipment and service techniques in our industry
- increase revenues through suggestive selling and sale of receptions and private functions in suites
- decrease expense through proper handling of product and team member training
- actively involved in reduction of expenses through portion control, following condiment quantity per order standards and reducing loss and breakage of equipment
- vigilant in protecting company’s assets and funds
- provide team members all tools they need to be successful
- establish par stocks on products and equipment, prepare daily orders from the storeroom and perform inventories as required
- operate within budgeted guidelines
- review and understand profit and loss statements monthly and prepare variance reports
- report needed repairs to engineering department and follow up to ensure work is completed
- recruit, interview and recommend for hire
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink connects hospitality businesses with candidates.
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