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Room Service Manager– Four Seasons Hotel Boston

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $80,000.00 - $88,733.00
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Work Schedule

Flexible

Job Description

Four Seasons is a global leader in luxury hospitality, powered by a team of dedicated individuals committed to excellence and genuine service. Our collective of passionate professionals strives to push boundaries, rise to new challenges, and treat each other with respect and kindness. As part of our commitment to creating exceptional experiences for guests, residents, and partners alike, Four Seasons prioritizes a world-class employee experience alongside a renowned company culture. We believe real success stems from human connections and treating others the way we want to be treated, a guiding philosophy that resonates throughout our daily operations worldwide.

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Job Requirements

  • High school diploma or equivalent
  • Minimum of 3 years food and beverage supervisory experience
  • Proficiency in English language
  • Ability to work flexible hours including nights weekends and holidays
  • Strong communication and interpersonal skills
  • Knowledge of health safety and sanitation regulations
  • Ability to handle multiple tasks in a fast paced environment

Job Qualifications

  • Working knowledge of division operations and Four Seasons cultural core standards policies and procedures
  • Knowledge of food and beverage service cost control labor control maintenance merchandising and accounting
  • Ability to operate computer equipment and food and beverage systems
  • Proficiency in English reading writing and oral communication
  • Prior leadership experience in hospitality preferred
  • Strong financial management skills
  • Ability to work varying schedules based on business needs

Job Duties

  • Plan organize and direct all aspects of the Room Service Department
  • Collaborate with Food and Beverage leadership and culinary team to develop in-room dining offerings
  • Oversee private bar services including The Vault
  • Manage amenity programs and coordinate with other F and B areas
  • Control labor budgeting purchasing and inventory
  • Ensure quality control and uphold service standards
  • Continuously refine processes and assess facilities to enhance guest and employee experience

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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