Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.46 - $19.89
Work Schedule
Rotating Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee wellness program
Job Description
Brown University Health is a prominent healthcare facility located in Providence, Rhode Island, dedicated to providing exceptional medical services to the community. As a respected entity within the healthcare sector, Brown University Health is known for its commitment to patient care, innovation, and fostering a supportive work environment for its employees. The institution upholds core values such as Compassion, Accountability, Respect, and Excellence that guide its daily operations and interactions among staff, patients, and their families. Brown University Health continually strives for a culture of trust, collaboration, and community focus, ensuring that all employees contribute to a welcoming and efficient... Show More
Job Requirements
- Ability to read and communicate in the English language
- Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals and compute percentages
- At least one-year previous food service or customer service experience
- Ability to work standing and walking for extended periods
- Physical ability to lift up to 35 pounds
- Ability to communicate effectively by telephone, in person, and other means
- Exposure to patient environment
Job Qualifications
- High school graduate or equivalent preferred
- Strong interpersonal communication and customer service skills
- Strong basic computer skills
- Previous food service or customer service experience
- Experience with CBORD system preferred
Job Duties
- Communicate effectively, timely and courteously with patients, nursing and family members when obtaining meal choices to enter into the CBORD computerized Room Service tablet system
- Verify patient satisfaction, identify meal service problems and assist patients on missed meal report for menu selections each meal
- Communicate with dietitian or dietetic technician when patient food, beverage, or supplement intake is poor
- Communicate patient's special requests for food not allowed on their diets or diet education
- Accurately enter and update all meal selections, orders, preferences, and special requests for food in CBORD system and maintain current information regarding patient diet orders
- Take orders or enter meal selections into CBORD On Demand if patient is unable to select meal verbally
- Maintain clean and sanitary work environment including cleaning, waste disposal, and equipment operation duties
- Monitor, rotate and fill floor stock according to pars, check refrigerators and dry storage for cleanliness and discard out-of-date products
- Identify and respond to safety hazards promptly
- Deliver all patient nourishments, snacks and tube feeding products
- Work well in a team environment
- Perform other duties as assigned
- May be required to perform duties of the Room Service Call Representative as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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