Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $20.00
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Paid holidays
Life insurance
Employee assistance program
Job Description
Brown University Health is a distinguished healthcare institution located in Rhode Island, known for its commitment to providing exceptional patient care and fostering a supportive, inclusive work environment. This establishment is part of a broader network dedicated to advancing health and well-being through expert medical services, innovation, and compassionate care. Emphasizing core values such as Compassion, Accountability, Respect, and Excellence, Brown University Health strives to instill trust, value differences, and focus on patient and community collaboration. Employees are encouraged to embody these values and success factors in all interactions with patients, families, and colleagues, ensuring a high standard of care... Show More
Job Requirements
- Ability to read and communicate in English
- Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals and the ability to compute percentages
- High school graduate or equivalent preferred
- Strong interpersonal communication and customer service skills
- Strong basic computer skills
- At least one-year previous food service or customer service experience
- CBORD experience preferred
- Physical ability to lift up to 35 pounds
- Ability to stand and walk for extended periods
- Ability to perform repetitive motions, reach, pull and push
- Exposure to patient environment
- Effective speech, sight and hearing to communicate by telephone, in person and fax
Job Qualifications
- High school graduate or equivalent preferred
- At least one-year previous food service or customer service experience
- Strong interpersonal communication and customer service skills
- Strong basic computer skills
- Ability to read and communicate in English
- Basic math skills including addition, subtraction, multiplication and division, and computing percentages
- Experience with CBORD system preferred
Job Duties
- Communicate effectively, timely and courteously with patients, nursing, and family members when obtaining meal choices and entering them into the CBORD computerized Room Service tablet system
- Verify patient satisfaction with meals, identify meal service problems and assist patients on missed meal report for menu selections each meal
- Communicate with the dietitian or dietetic technician when patient food, beverage or supplement intake is poor
- Communicate patient special requests for food not allowed on their diets or diet education
- Accurately enter and update all meal selections, orders, preferences, and special food requests in the CBORD system
- Take orders or enter meal selections into CBORD On Demand when patients are unable to select meals verbally
- Maintain a clean and sanitary work environment
- perform cleaning, waste disposal and equipment operation duties in accordance with departmental policies and procedures
- Monitor, rotate, and fill floor stock according to pars
- Check refrigerators and dry storage areas in pantries for cleanliness and discard out-of-date products as needed
- Identify safety hazards in the department and react to eliminate hazards quickly
- Deliver all patient nourishments, snacks and tube feeding products
- Work well in a team environment
- Perform other duties as assigned
- May be required to perform duties of the Room Service Call Representative as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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